M-Files

United States HQFounded 1989

Deployment

Web-basediPhone/iPadAndroidWindows

Overview

About M-Files

M-Files is a document management software that is unique in its ability to manage documents based on their metadata. M-Files can automatically classify and index documents based on their content, such as the customer name, project number, or date. M-Files can help organizations improve their productivity and efficiency by making finding and managing documents easy. For example, M-Files can quickly find all the documents related to a specific customer or project.

At a glance

Software information

Industries served, licensing and the support M-Files provides.

Industries

  • Accounting
  • Financial-services
  • Management-consulting

Licensing

  • Proprietary
  • Quote Based
  • Free trial

Support

  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • In-person
  • Documentation

Knowledge Base

  • Help Guide
  • Video
  • Blog
  • Case Studies
  • Infographics
  • Webinar
Languages (1)
English

Review analytics

What customers report

4.5
Based on 8 verified reviews
Ease of use4.4
Features & functionality4.5
Customer support4.1
Value for money4.6
Integrations4.4

What users like the most

  • An easy-to-use interface
  • Simple compatibility with Microsoft goods
  • Simple to learn and apply

What users like the least

  • Limited licensing possibilities
  • Training is required
  • The learning curve is as short as possible

What users say

Review Analytics of M-Files

Every review is verified through Goodfirms before it's published.

4.58 Verified Reviews
Ease of use4.3
Features & functionality4.5
Customer support4.1
Value for money4.6
Integrations4.3
Review Summary
Summarized from 8 verified reviews · Updated September 2026
M-Files is a document management system that uses AI to organize, locate, and automate file handling across teams. Users consistently praise its ease of use, mobile accessibility, integration with Microsoft applications, and ability to eliminate duplicates and reduce manual errors. The software supports customizable metadata structures and enables remote access, helping organizations transition to paperless operations. Training requirements and occasional complexity in licensing options are noted drawbacks, and some users mention the user interface could be improved.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of M-Files
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What reviewers mention most

Samson AllenVerified Review
Posted on Mar 23, 2023

“M-Files, is a perfect solution that enables us to digitize, manage, and automate our business’s document processes.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
It’s an amazing software, and I like that it uses a metadata-driven approach to document management, and we can easily store and retrieve documents based on our location. My team is using this software and is happy with all its options that enable our workflow to automate, as it allows documents to be routed to the right people at the right time for processing and approval.
Daniel Forstner, Founder at Mailbox EmpireVerified Review
Posted on Nov 28, 2022

“M-Files assists our administration department to great effect and it is the best software”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations5.0

As the CEO of MailboxEmpire for nearly five years, we use M-Files. It integrates exceptionally well with Windows applications such as Outlook, Word, and Excel. The software makes use of AI technology to automize your organizing process. Another great benefit of M-Files is that this software offers industry-specific solutions. One of the cons of the software is that your team members will need to be trained in order to use the software effectively. At MailboxEmpire, we've been using M-Files as a document management software for over two years due to its features and functionality, which have made day-to-day administration tasks a breeze. If you're looking for great document management software, give M-Files a try with their 30-day free trial!

Jason Cordes, Founder at CocoLoan UKVerified Review
Posted on Nov 18, 2022

“The metadata structure is organized and simple to comprehend and edit”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

We CocoLoan UK use M-Files. It's simple to change. You can customize the system to match your requirements.M-Files that are tightly integrated. It's simple to change. You can customize the system to match your requirements. The sales/pilot team was a delight to work with. It increases user and client engagement by allowing users and clients to collaborate, securely share files, and manage projects. The user interface could be enhanced. If a version problem arises, extreme caution should be exercised. With the passage of time, pricing and customer support should be addressed. However, with the online interface, we are on the right track in terms of user experience and user interface.

Ronald Williams, Founder at BestPeopleFinderVerified Review
Posted on Nov 18, 2022

“M-Files helps you go paperless to be more eco-friendly and ensures access from anywhere with ease”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0

We BestPeopleFinder use M-Files. In three years, we have found no document management software better than M-Files. It has no parallel for document management. If you want to make your office really paperless, I would suggest betting on M-Files. It ensures that your digital files remain digital and enables you to archive them digitally to access them from anywhere with ease. You can sort and find documents by different criteria i.e., by project, customer, date, status, etc. among many other options. We need it daily and therefore, use it daily. The best feature of M-Files is that it promptly indicates to you about duplication.

Emma Gordon, Founder at USSalvage YardsVerified Review
Posted on Nov 18, 2022

“M-file uses AI technology to automate organization of files and the access of files has been easier”

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0

My company USSalvage Yards uses an M-file. It is a necessity since I have a large team that may need to access files in order to go about their jobs. It is also easy to locate files on this software. All you'd need to know is the type of document you are looking for. It also detects duplicates faster and updates the latest document to a singular file but it requires training to use and some of the licensing options are hard to choose from. My company has been using the app for two years now. We use the app twice a week to check statistics.

Ashley Amor, Marketing Manager and Co-founder at PeopleFindFastVerified Review
Posted on Nov 18, 2022

“M-files facilitates flexibility in the team and allows us to run my business smoothly”

Overall rating4.0
Ease of use4.0
Features & functionality5.0
Customer support3.0
Value for money4.0
Integrations3.0

We at PeopleFindFast have been using M-files for a long time to manage documents of my company in a proper sequence and without any difficulty. I use this software almost every day to manage documents related to accounting, tax, audit, business consulting, financial services, etc. It allows me to automate my company's documentation process, minimize human errors, track business activities, and maintain information flow. It quickly gets integrated with Microsoft 365 business central. Ease of use, workflow automation, and collaboration is significant advantages. However, it has issues regarding workflow visibility and API integrations.

Ty Gibson, Attorney and Founder at Gibson Hill PCVerified Review
Posted on Nov 18, 2022

“M-Files keeps all your documents organized and so that we ensure there are no duplicates or missing information”

Overall rating4.0
Ease of use4.0
Features & functionality3.0
Customer support4.0
Value for money5.0
Integrations4.0

We Gibson Hill PC use M-Files. A document management software that I have experience with, and that I can highly recommend, is M-Files. The main pros are that M-Files is very easy to use, massively improving the workflow when it comes to the documents managed. It also has document alerts, so you get notified if there are any duplicates or problems. It is also compatible with the mobile app so that you can access it on the go.

Steve Anderson, CEO at Junk-Yard-Near-MeVerified Review
Posted on Nov 16, 2022

“M-Files boost productivity and enhance job quality by making information accessible and usable.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations5.0

My company Junk-Yard-Near-Me uses M-Files as a Document Management Software. It is the document management system of the future. To automate your organizing process, the app makes use of AI technology. My company has been using M-Files for 5+ Years. My company uses M-Files daily. It uses best-in-class artificial intelligence to categorize and locate all essential documents and data, regardless of location. M-Files will be the finest money you spend and will save you money. It supports multiple connectors to other systems, including Amazon S3, MFSQL, OpenText, Documentum, eDOCS, and others, regardless of platform. M-Files workflow features adapt to your demands and provide a tool for managing, tracking, and improving your business operations.

Capabilities

M-Files features

The full feature set, grouped by module.

Document Management Software

  • Collaboration Tools
  • Document Assembly
  • Document Indexing
  • Document Sharing
  • Document Storage
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control

Plans

M-Files pricing

Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)
Free Trial
30 Days

Media

Screenshots & video

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