Lucidchart

United States HQFounded 2010

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

SmallMediumLargeFreelancer

Overview

About Lucidchart

Lucidchart is an essential visual productivity platform that helps anyone understand and share ideas, information, and processes with clarity. With this intuitive, cloud-based solution, anyone can learn to work visually and collaborate in real time while building flowcharts, mockups, UML diagrams, and more.

Lucidchart is the intelligent diagramming application that empowers teams to clarify complexity, align their insights, and build the future—faster.Trusted by over 25 million users worldwide; Lucidchart is utilized in over 180 countries. From sales managers mapping out target organizations to IT directors visualizing their network infrastructure, Lucidchart is the number one visual solution.

Easily update your diagrams as your processes change. Use intuitive drag-and-drop features to quickly map out your business processes to identify inefficiencies so you can start driving needed improvement.

At a glance

Software information

Industries served, licensing and the support Lucidchart provides.

Industries

  • Civil-engineering
  • Information-technology-services
  • Mechanical-or-industrial-engineering

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription

Support

  • Phone
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.8
Based on 4 verified reviews
Ease of use4.5
Features & functionality4.8
Customer support4.5
Value for money4.8
Integrations4.3

What users like the most

  • Flowcharting capabilities are as good as I have seen anywhere
  • Ability to import visio files makes it very worthwhile as we abandon visio
  • Abilty to share in a team folder and control access across companies

What users like the least

  • No jira integration like in Lucidspark is a bit of a bummer

What users say

Review Analytics of Lucidchart

Every review is verified through Goodfirms before it's published.

4.74 Verified Reviews
Ease of use4.5
Features & functionality4.7
Customer support4.5
Value for money4.7
Integrations4.2
Review Summary
Summarized from 4 verified reviews · Updated September 2026
Lucidchart is praised for its intuitive interface that accommodates both simple and complex diagramming needs. Users consistently highlight its ease of collaboration, particularly in distributed teams, and appreciate features like Visio diagram import and cross-linking functionality. The platform is valued for quickly translating business requirements into visual workflows and flowcharts, with reviewers noting it compares favorably to competing tools.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Lucidchart
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What reviewers mention most

Josh CottonVerified Review
Posted on Apr 4, 2022

“Take your flow charts to the next level with Lucidchart!”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
I love Lucidchart. It allows us to make really dynamic flowcharts that are easy to share. Miles ahead of Visio. We highly recommend this software.
Diptanu BhattacharjeeVerified Review
Posted on Mar 30, 2022

“Business Solutions Simplified with easy technology and simplicity of use”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0
Good platform to quickly develop the complex business requirements into a visible graphic. The cross linking function also provides quick solutions to matrix reporting problems of Organization design.
Steve ProffitVerified Review
Posted on Feb 4, 2022

“I have found it so easy to use for collaborating in a hybrid work environment.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0

I work with people from all over the world. Diagraming workflows, technical concepts, and general ideas is very simple. The ability to import Visio diagrams and edit them in Lucidchart is a huge benefit.

Marko ProkicVerified Review
Posted on Jan 24, 2022

“Easy to use but you can make it as complex as you want tool which helps you create beautiful diagrams and charts in an intuitive way”

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
I have been using Lucidchart for more than 6 years, both while I was working in the Retail/Hospitality sector in NCR and now that I work in Jaggaer as a part of the Development team. So, in that sense, neither of my companies used the software, I have always used it on my own in order to create content for work. That being said, I used it to create various Activity diagrams, flowcharts, and process flows. As an example, I've created a detailed activity diagram which consisted of an incident flow within the Service desk; 3 tiers of support, field service, customer service desk, and automated process. it was a complex activity diagram consisting of more than 60 elements. It saved me a lot of time while doing many diagrams. I'd say, it saved me at least 20-30% time per project when compared to some other industry standard apps.

Capabilities

Lucidchart features

The full feature set, grouped by module.

Diagram Software

  • Data Import/Export
  • Diagram Layouts
  • Drawing Tools
  • Organizational Charting
  • Shapes and Graphics
  • Templates
  • Track Changes

Org Chart Software

  • Collaboration
  • Custom Formatting
  • Drag & Drop
  • Data Import/Export
  • Interactive Elements
  • Photos/Images
  • Presentation Tools
  • Publishing/Sharing
  • Templates

Flowchart Software

  • Collaboration
  • Diagramming
  • Drag & Drop
  • Interactive Elements
  • Organizational Charting
  • Process Mapping
  • Publishing / Sharing
  • Revision Management
  • Templates
  • Text to Chart

Mind Mapping Software

  • Brainstorming
  • Concept Mapping
  • Flowchart
  • Presentation Tools
  • Project Planning
  • Publishing/Sharing
  • Templates

Product Roadmap Software

  • Collaboration
  • Content Import/Export
  • Diagramming
  • Drag & Drop
  • Workflow Management

Workflow Management Software

  • Access Controls
  • Business Process Automation
  • Compliance Tracking
  • Custom Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Notifications & Reminders
  • Reporting & Analytics
  • Task Management
  • Workflow Configuration

Business Process Management Software

  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Rules Management
  • Collaboration
  • Data Management
  • Lifecycle Management
  • Process Automation
  • Process Modelling
  • Process Monitoring
  • Project Management
  • Reporting & Analysis
  • Workflow Management

Plans

Lucidchart pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)

Media

Screenshots & video

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