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LiveZilla

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMacLinuxAndroidiPhone/iPadWeb-based

Best for

SmallMediumLargeFreelancer

Overview

About LiveZilla

We want to help you to get your Customer Support onto the next level. Our software is focused on keeping sensitive data under your own control since data privacy is one of our main goals. LiveZilla includes a live chat software with multi-website support, visitor monitoring and a help desk system that allows you to not only integrate emails that you receive from customers but also messages from Twitter and Facebook into your ticket system. 10 years of experience in the field of Customer Support Software and over 100.000 happy LiveZilla users make us the perfect all-in-one solution for every webmaster.

At a glance

Software information

Industries served, licensing and the support LiveZilla provides.

Licensing

  • One-Time Payment
  • Free
  • Free version

Support

  • Email
  • Live Chat
  • Online (Ticket)
  • Business Hours

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0

What users like the most

  • Easy to access as well as easy to use.
  • Very convenient and user-friendly.
  • Their customer support is superb.

What users like the least

  • The user interface can be made better.

What users say

Review Analytics of LiveZilla

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
Easy to access as well as easy to use.Very convenient and user-friendly.Their customer support is superb.
Detailed Reviews of LiveZilla
Sort ByWrite a Review
Vere BennettVerified Review
Posted on Jan 12, 2023

“LiveZilla is a self-hosted live chat software with a multi-website support that helps businesses of all sizes improve customer service.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Amazingly crafted software with all the important features that include customizable branding, workflow configuration, and ticket management that make it much fast and useful and make our life very easy. It is a sufficient help desk tool for any business. Nothing is fancy in it and that’s great. It improves customer service.

Capabilities

LiveZilla features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customization
  • Online Application
  • Document Sharing
  • Call Routing
  • Email Integration
  • Knowledge Base
  • Live Chat
  • Multilingual
  • Customizable Branding
  • Ticketing Management

Live Chat Software

  • Alerts/Notifications
  • File Transfers
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Team Chat
  • Secured Encryption
  • Email Integration

Plans

LiveZilla pricing

Free Version
Yes
Payment Frequency
One-Time Payment, Free
Vendor pricing page

Media

Screenshots & video

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