Linc

Linc is the only end-to-end CX Automation solution purpose-built for brands and retailers. Our award-winning solutions are the fastest way to automate the resolution of over 85% of your customer service inquiries, with increased customer satisfaction and agent happiness across chat, email, messaging, and voice. From complex order issues to consultative pre-sales assistance, Linc uniquely brings together superior conversational AI, commerce-specialized knowledge graphs, and configurable built-in service engines to offer the most powerful customer service digital workers for the retail industry.