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Liberum Help Desk

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMacLinux

Best for

SmallMediumFreelancer

Overview

About Liberum Help Desk

Liberum Help Desk is the complete open source help desk software solution for small to medium IT departments and service providers. Help Desk Software provides a simple, easy to use a web interface for managing and tracking technical support problems.

At a glance

Software information

Industries served, licensing and the support Liberum Help Desk provides.

Licensing

  • One-Time Payment
  • Free
  • Free version

Support

  • Business Hours

Training

  • Help Guides
  • On-Site Training

Knowledge Base

  • Help Guides
  • On-Site Training

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0

What users like the most

  • It is a very easy and convenient solution.
  • User-friendly and helpful tool.
  • Has a nice and easy-to-use interface.

What users like the least

  • It’s been amazing software and never has any issues.

What users say

Review Analytics of Liberum Help Desk

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
It is a very easy and convenient solution.User-friendly and helpful tool.Has a nice and easy-to-use interface.
Detailed Reviews of Liberum Help Desk
Sort ByWrite a Review
Elmer OrtegaVerified Review
Posted on Jan 12, 2023

“Liberum Help Desk is a complete help desk solution for small to medium IT departments and service providers to track support cases.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Great software!! I just started working with this help desk solution. and I must say that this one is a nice tool to fulfill all purposes with amazing features, mainly email integration, Service Level Agreement (SLA) management, and Knowledge Base. it is super-fast to submit a ticket here.

Capabilities

Liberum Help Desk features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Dashboards
  • Escalation
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management

Plans

Liberum Help Desk pricing

Free Version
Yes
Payment Frequency
One-Time Payment, Free
Vendor pricing page

Media

Screenshots & video

Liberum Help Desk screenshot

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