Kuber

Face to Face consultation with banking professionals & CC Agents, Managing Fixed Deposits, Loan application, Credit Card Payment, Account Transfers, etc. Key features are- Two-way document upload by Customer to Agent & Agent to the customer, Multi-way calls with Bank Manager & Supervisor, Skill Based Routing Alternate Routes- All Totally Configurable, Call Forwarding, Barge-In by Bank Supervisor, Two-way Scheduling of Calls, Auto Convert to Audio Call when Bandwidth drops, Screen sharing, call recording.