KronoDesk

Deployment

WindowsMacAndroidiPhone/iPadWeb-based

Best for

SmallMediumLarge

Overview

About KronoDesk

Customer Support & Help Desk. Customers can send, access, and check-in on tickets from the web or their email. Agents can manage and respond to tickets quickly and easily from any device. The help desk can be customized to your needs with custom fields, priorities, and workflows.

At a glance

Software information

Industries served, licensing and the support KronoDesk provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Quote Based

Support

  • Phone
  • Email
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Whitepapers

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Whitepapers

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations4.0

What users like the most

  • Easy to use interface that’s great.
  • Very convenient and user-friendly.
  • Seamless and very helpful too to use.

What users like the least

  • Overall a good tool and it works perfectly well till now.

What users say

Review Analytics of KronoDesk

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
Easy to use interface that’s great.Very convenient and user-friendly.Seamless and very helpful too to use.
Detailed Reviews of KronoDesk
Sort ByWrite a Review
Goodwin CrossVerified Review
Posted on Jan 24, 2023

“KronoDesk is an integrated customer support solution that provides ticketing, a customer support forum and a self-service knowledge base.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations4.0
It has been incredibly useful for me. It works well for what I need. It keeps an accurate record of my time and projects. support ticket tracking, interaction tracking, and new features coming regularly. Easy to access and so much better than the previous one.

Capabilities

KronoDesk features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Alerts
  • Customization
  • Dashboards
  • Email Integration
  • Knowledge Base
  • Multilingual
  • Response Template
  • Ticketing Management

Plans

KronoDesk pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Standard$69.99 / month

Media

Screenshots & video

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