“KronoDesk is an integrated customer support solution that provides ticketing, a customer support forum and a self-service knowledge base.”
KronoDesk
Deployment
WindowsMacAndroidiPhone/iPadWeb-based
Best for
SmallMediumLarge
Overview
About KronoDesk
Customer Support & Help Desk. Customers can send, access, and check-in on tickets from the web or their email. Agents can manage and respond to tickets quickly and easily from any device. The help desk can be customized to your needs with custom fields, priorities, and workflows.
At a glance
Software information
Industries served, licensing and the support KronoDesk provides.
Licensing
- Monthly Payment
- Annual Subscription
- Quote Based
Support
- Phone
- Online (Ticket)
Training
- Help Guides
- Video Guides
- Blogs
- Whitepapers
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Whitepapers
Review analytics
What customers report
5.0
Based on 1 verified review
What users like the most
- Easy to use interface that’s great.
- Very convenient and user-friendly.
- Seamless and very helpful too to use.
What users like the least
- Overall a good tool and it works perfectly well till now.
What users say
Review Analytics of KronoDesk
Every review is verified through Goodfirms before it's published.
Review Summary
Easy to use interface that’s great.Very convenient and user-friendly.Seamless and very helpful too to use.
Goodwin CrossVerified Review
Posted on Jan 24, 2023
It has been incredibly useful for me. It works well for what I need. It keeps an accurate record of my time and projects. support ticket tracking, interaction tracking, and new features coming regularly. Easy to access and so much better than the previous one.
Capabilities
KronoDesk features
The full feature set, grouped by module.
Plans
KronoDesk pricing
Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Standard$69.99 / month
Media
Screenshots & video
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