Koncert

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United States HQFounded 2004

Deployment

Web-basedWindows

Best for

SmallMedium

Overview

About Koncert

Koncert is a long-time leader in the B2B Sales Engagement industry, with more than 10 years of dialer technology innovation. Koncert’s platforms are sales-role specific dialers powered by AI technology, created for a wide variety of sales workflows. Koncert offers two power Parallel Dialer options, AI Dialer and Agent-Assisted Dialer; as well as two single line workflow auto dialers and Click Dialer®, which all integrate directly into CRMs. Koncert is listed in both Salesforce AppExchange and Hubspot Marketplace.

Koncert received the highest ranking by Forrester in their 2022 analysis on Sales Engagement tools for its Dialer technology and Reporting capabilities. Koncert provides an industry-leading variety of reports and dashboard options based on customer needs identified over years of use, plus customization options in reporting so managers and sales reps can have complete, actionable analytics at their fingertips, immediately. Other unique built-in features are Remote Coach®

At a glance

Software information

Industries served, licensing and the support Koncert provides.

Industries

  • Computer-network-security
  • Computer-software
  • Information-technology-services

Licensing

  • Proprietary
  • Annual Subscription
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • Support daysMondayTuesdayWednesdayThursdayFridaySupport time08:00 to 21:00 (EST)

Training

  • Documentation
Languages (1)
English
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Capabilities

Koncert features

The full feature set, grouped by module.

Sales Force Automation Software

  • Account Management
  • Channel Management
  • Customer Communications
  • Lead Management
  • Performance Metrics
  • Proposal Generation
  • Sales Forecasting
  • Workflow and Approvals

Auto Dialer Software

  • Call Center Management
  • Call Recording
  • Call Scripting
  • Campaign Control
  • Contact List
  • Lead Management
  • Predictive Dialer
  • Preview Dialer
  • Real Time Reports
  • Scheduled Callbacks

Plans

Koncert pricing

Free Version
No
Payment Frequency
Annual Subscription
Preferred Currency
USD ($)
Free Trial
14 Days

Media

Screenshots & video