Juris Astra

Juris Astra is a complete call centre solution for inbound and outbound contact centre comprising of telephony automatic call distributor (ACD), interactive voice response (IVR), and dialler. It also does optional customer relationship management (CRM), sales force and marketing management, and case management, to handle sales leads, marketing campaigns, complaints, service requests, and customer service issues. Juris Astra is a seamlessly complete solution that provides you the capability to handle telephony, email, web chat, fax, and SMS interactions automatically.