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Joy Loyalty

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Vietnam HQFounded 2021

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Overview

About Joy Loyalty

Joy is the most flexible loyalty software on Shopify, built for ambitious brands that want to turn one-time buyers into lifetime customers.

Launch a points program in minutes: reward sign-ups, orders, birthdays, reviews, and surveys. Let customers redeem for discounts, free shipping, or free products. Add VIP tiers by points, spend, or order count, with auto-applied perks at checkout. Run unlimited referral campaigns with branded emails and loyalty notifications.

Customize every rule with Joy's advanced engine: bonus points on weekends, holidays, specific products, or minimum order values. Extend loyalty to 30+ onsite placements including loyalty page, widget, Customer Account blocks, checkout redemption, and POS Smart Grid.

Measure what matters with reports on Assisted Orders revenue, ROI, Customer Lifetime Value, and retention rate.

Trusted by 10,000+ Shopify stores and 1,500+ five-star reviews. Top 3 to 5 loyalty app on Shopify.

Free plan available. Paid from $29/month.

At a glance

Software information

Industries served, licensing and the support Joy Loyalty provides.

Industries

  • Cosmetics
  • Food-beverages
  • Health-wellness-fitness

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free version

Support

  • Email
  • Live Chat
  • 24x7 Support

Training

  • Documentation
Languages (6)
EnglishFrenchGermanItalianJapaneseSpanish
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Capabilities

Joy Loyalty features

The full feature set, grouped by module.

Customer Loyalty Software

  • Activity Tracking
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management
  • Referral Tracking
  • Reporting and Analytics
  • Rewards Management
  • AI Features

Customer Experience Software

  • Customer Segmentation
  • Dashboard
  • Reporting & Analytics
  • AI Features

Plans

Joy Loyalty pricing

Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Starter: Free forever. Core points program and 150 referrals/month. Essential: $29/month. Advanced rewards, custom widget, basic analytics. Advanced: $129/month. VIP tiers, Shopify Plus checkout UI, enhanced reporting. Ultimate: $499/month (7,000 orders included, then $5 per 100 additional). Enterprise features: APIs, webhooks, Hydrogen headless, dedicated account manager, white-glove migration, and 24/7 support. Annual billing available with discount.
Vendor pricing page
Free$0 / month
  • Points program: earn on sign-up and orders, redeem for discounts
  • Referral program (up to 150 referrals per month)
  • Basic loyalty widget and branded loyalty page
Essential$29 / month
  • Advanced earn and redeem: birthday rewards, reviews, surveys, free shipping, free products, point expiration
  • Unlimited referrals plus 20+ onsite placements and Customer Account blocks
  • Custom widget CSS, custom email sender, and basic analytics
Advanced$129 / month
  • VIP tiers by points, spend, or orders with auto-applied member perks at checkout
  • Shopify Plus checkout UI integration and checkout redeem block
  • Enhanced reporting: Assisted Orders revenue, ROI, Customer Lifetime Value, and retention rate
Ultimate$499 / month
  • Full REST API, webhooks, Hydrogen headless support, and optional dedicated server
  • Advanced rule engine, dynamic point expiration, and checkout extensions (Shopify Plus)
  • 24/7 support, dedicated account manager, white-glove migration, and on-demand development

Media

Screenshots & video

Joy Loyalty screenshot