About Jira Service Desk

Jira Service Desk is a full-featured service desk platform designed to provide solutions for ITSM (IT Service Management) and customer service. IT teams utilize the software to deliver end-to-end services to their customers. This contributes to better their strategic approaches that align with their business needs and meets their goals and objectives.

At a glance

Software information

Industries served, licensing and the support Jira Service Desk provides.

Industries

Consumer-services
Financial-services
Human-resources
Information-technology-services
Retail

Licensing

Proprietary
Monthly Payment
Annual Subscription
Quote Based
One-Time Payment
Free trial

Support

Phone
24x7 Support

Training

Help Guides
Video Guides
Blogs
Webinars
Case Studies
On-Site Training

Knowledge Base

Help Guides
Video
Blog
Case Studies
On-Site Training

Languages (1)

English

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Capabilities

Jira Service Desk features

The full feature set, grouped by module.

Service Desk Software

Change Management
IT Asset Management
Knowledge Base
Mobile Access
Problem Management
Reports
SLA Management

Help Desk Software

Analytics & Reporting
Alerts
Customization
Dashboards
Email Integration
Escalation
Interaction Tracking
Knowledge Base
Multi-Channel
Ticketing Management

Plans

Jira Service Desk pricing

Price Type

Month

Free Version

Payment Frequency

Monthly Payment, Annual Subscription, Quote Based, One-Time Payment

Preferred Currency

USD ($)

Free Trial

7 Days

Vendor pricing page

Standard$10 / month

Media

Screenshots & video

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