iRoom

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Canada HQFounded 2024

Deployment

Web-basedWindows

Overview

About iRoom

iRoom is a digital guest service platform built for hotels of every size. By replacing paper directories and in-room phones with a QR-based web interface, iRoom turns every guest's smartphone into a direct line to the hotel — without app downloads or guest logins.

Deployment is exceptionally simple: register the property, generate personalized QR codes for each room, print them, and place them in rooms or common areas. The hotel goes live the same day. No hardware, no PMS integration, no IT involvement.

For guests, iRoom delivers a contactless, mobile-first experience in 35+ languages. They chat with reception in real time, order room service, browse menus, request housekeeping, find amenities, and submit feedback — all from the device already in their pocket.

iRoom is designed for boutique hotels, city hotels, resorts, and serviced apartments that want to modernize the guest experience without disrupting operations.

At a glance

Software information

Industries served, licensing and the support iRoom provides.

Industries

  • Hospitality

Licensing

  • Proprietary
  • Monthly Payment
  • Free trial

Support

  • Live Chat
  • 24x7 Support

Training

  • Documentation
Languages (29)
ArabicAzerbaijaniArmenianBosnianBulgarianCatalanChineseCroatianEnglishDutchFilipinoFrenchHebrewIndonesianKoreanMalayJapanesePersianRussianSpanishSwedishTajikUzbekVietnameseTurkishSlovenianPortugueseKazakhItalian
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Capabilities

iRoom features

The full feature set, grouped by module.

Hospitality Property Management

  • Customer Database
  • AI Features
  • Reporting

Customer Experience

  • Action Management
  • Dashboard
  • Knowledge Management
  • Predictive Analytics
  • Sentiment Analysis
  • AI Features
  • Trend Analysis
  • Reporting & Analytics
  • Feedback Management
  • Customer Segmentation

Live Chat

  • Alerts/Notifications
  • Chat Bots
  • Proactive Chat
  • Secured Encryption
  • AI Features
  • Reports & Analytics
  • Visitor Tracking
  • File Transfers
  • Canned Responses

Help Desk

  • Analytics & Reporting
  • Alerts
  • Customization
  • Email Integration
  • Dashboards
  • Customer Review
  • Interaction Tracking
  • Live Chat
  • Multilingual
  • SLA
  • AI Features
  • Response Template
  • Knowledge Base

Hotel Management

  • Dashboard
  • Loyalty Program
  • Reputation Management
  • AI Features
  • Reviews Management
  • Housekeeping Management
  • Customer Management

Plans

iRoom pricing

Free Version
No
Payment Frequency
Monthly Payment
Preferred Currency
USD ($)
Free Trial
14 Days
iRoom offers four pricing plans on a per-property subscription basis: Basic: $119/mo (up to 100 rooms) Premium: $249/mo (100 to 250 rooms) Elite: $379/mo (250 to 450 rooms) Flex: $2.90 per room/month, pay only for active rooms (from 10 rooms) All plans include QR room service, chat with reception, multilingual interface, AI auto-translation, and unlimited guest interactions. Save 17% with semi-annual billing or 25% with annual. 14-day free trial available, no credit card required.

Media

Screenshots & video