Overview

About Infobip

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience – all in a fast, secure and reliable way.

At a glance

Software information

Industries served, licensing and the support Infobip provides.

Industries

Marketing-advertising
Telecommunications

Licensing

Proprietary
Quote Based

Support

Email
24x7 Support

Training

Webinar

Knowledge Base

Help Guides
Video
Blog
On-Site Training

Languages (1)

English

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Capabilities

Infobip features

The full feature set, grouped by module.

Call Center Software

Call Logging
Call Recording
Conference Calling
Manual Dialer

IVR Software

Call Center
Call Recording
Call Routing
Text to Speech

Customer Engagement Software

Communication Management
Content Creation
Live Chat
Reporting/Analytics
Video Support

Conversational Marketing Platform

Appointment Scheduling
Audience Targeting
Chatbot
Email Automation
Human Handover
Live Chat
Multi-Channel Communication
Video Chat

Contact Center Software

Call routing and queuing
Integration capabilities
Interactive voice response (IVR)
Multi-channel communication
Omnichannel support
Reporting and analytics

Chatbot Software

AI & Machine Learning Capabilities
Analytics and Reporting
Compliance and Privacy
Customizable Templates
Easy Integration
Multi-Channel Support
Multilingual Support
Natural Language Processing (NLP)

Plans

Infobip pricing

Free Version

Payment Frequency

Quote Based

Preferred Currency

USD ($)

Vendor pricing page

Media

Screenshots & video

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