Infinity ECM

Deployment

WindowsAndroidiPhone/iPadWeb-based

Best for

MediumLarge

Overview

About Infinity ECM

Info Novitas is a high-tech IT software company which develops award-winning cutting-edge software (web apps, mobile apps, and web portals).An innovative platform that brings a fast IT digital transformation, and includes a large number of integrated systems, solutions and tools for collaboration, communication and management of the entire organization.

At a glance

Software information

Industries served, licensing and the support Infinity ECM provides.

Licensing

  • Monthly Payment
  • Free
  • Free trial
  • Free version

Support

  • Phone
  • Email

Training

  • Help Guides
  • Blogs
  • Webinars

Knowledge Base

  • Help Guides
  • Blogs
  • Webinars
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Capabilities

Infinity ECM features

The full feature set, grouped by module.

Call Center Software

  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

Service Desk Software

  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Live Chat
  • Mobile Access
  • Problem Management
  • Procurement Management
  • Remote Control
  • Rewards & Gamification
  • Self Service Portal
  • SLA Management

Plans

Infinity ECM pricing

Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment, Free
Free Trial
30 Days
Standard$19 / month

Media

Screenshots & video

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