iEngage

iEngage.ai – a collection of 200+ APIs to connect with systems of record and/or systems of engagement, extract, store and access information, insight, and intelligence from interactions and the knowledge graph. Works with text, audio, and video. Our platform iEngage is an API platform that blends seamlessly into the Enterprise technology stack to make conversations more meaningful. Interactions between employees, or employees and customers or any other stakeholder tend to be sliced and stored in siloed systems of record.

The interaction context is usually lost or quickly turns into dark data that is stored in an archive. iEngage makes it possible to find and re-use knowledge from these interactions, democratizing tribal know-how, while reducing the need to ask the same questions over and over again as well as discovering who is an expert at what.