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HubSpot Service Hub

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMacLinuxAndroidiPhone/iPadWeb-based

Best for

SmallMediumLargeFreelancer

Overview

About HubSpot Service Hub

Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

At a glance

Software information

Industries served, licensing and the support HubSpot Service Hub provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Free
  • Free version

Support

  • Phone
  • Live Chat
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • Case Studies

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • Case Studies

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0

What users like the most

  • It is a very user-friendly solution.
  • Easy to use and easy to navigate.
  • I like the interface and platform which is very interactive.

What users like the least

  • Of course, every software has room for improvement.

What users say

Review Analytics of HubSpot Service Hub

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
Review Summary
Drawn from 1 verified reviews
It is a very user-friendly solution.Easy to use and easy to navigate.I like the interface and platform which is very interactive.
Detailed Reviews of HubSpot Service Hub
Sort ByWrite a Review
Sadie AndrewsVerified Review
Posted on Feb 7, 2023

“HubSpot Service Hub is a robust live chat software that allows you to chat with customers and leads on your own website.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
Nice to get started with this tool. From the day I installed this software on my website, it increased my customer's attention. I love this so much as it is a very promising platform. They provide satisfactory features and services that we can easily use.

Capabilities

HubSpot Service Hub features

The full feature set, grouped by module.

Customer Service Software

  • Alerts/Notifications
  • Help Desk
  • Knowledge Base
  • Live Chat
  • Self-Service Portal
  • Social Media Integration

Customer Success Software

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Secured Encryption

Plans

HubSpot Service Hub pricing

Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Free
Vendor pricing page

Media

Screenshots & video

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