“HotSchedules is very convenient for team collaboration, assigning and monitoring work.”

HotSchedules
Deployment
Best for
Overview
About HotSchedules
HotSchedules provides a cloud-based operating platform, as well as supporting solutions and services for the restaurant, retail, and hospitality industries. HotSchedules suite of products enables owners and operators to schedule employees across locations, track time and attendance, monitor business performance and manage day-to-day operations. With HotSchedules native mobile app, employees can check schedules, pick-up and drop shifts, and request time off, all from their mobile phones.
At a glance
Software information
Industries served, licensing and the support HotSchedules provides.
Licensing
- Quote Based
- Free trial
Support
- Phone
- Online (Ticket)
Training
- Help Guides
- Video Guides
- Blogs
- Webinars
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Webinars
Review analytics
What customers report
What users like the most
- It’s easy to use on any avenue.
- They have world-class customer service.
- Designed to be transparent.
What users like the least
- The Toast integration can be hard to figure out.
- You cannot sync labor.
- It is wonderful software But it’s not so intuitive and each day they are limited in some features.
What users say
Review Analytics of HotSchedules
Every review is verified through Goodfirms before it's published.
What reviewers mention most
“A Fantastic cloud-based software that is user friendly and great for scheduling”
At Weloans, our expectations were exceeded when we started using the software HotSchedules. It has been a fantastic cloud-based tool that has solved some of the problems we had with scheduling, allowing us to keep track of time, attendance, and business, and streamlining how we monitor our workforce.
“Best software I have ever worked with”
I have used Hotschedules for at least 5 years. It is easy to work with, intuitive in design and responsive to scheduling needs. Has only improved over time. The best thing is their customer service: polite, efficient, kind and fast.
“Great Stuff”
I’ve always enjoyed using HotSchedules. Their industry leading software and commitment to having the best solutions is transparent.
“Integration w/ Toast”
Our integration was working well with Micros but once we switched to Toast it went to shit and support team couldnt really figure it out. Really sucks that you can not sync labor at anytime. Really need to be able to do it at nights end to analyze actual vs schedule but they dont sync until next day
“Best online scheduling system”
Easy to use on all avenues.
“Against the odds ;)”
I think the developers need to be a little more involved in trouble shooting calls, since they are the ones that have the form for the function and certainly a workflow in mind. Knowing how a process was designed and why, helps other users create the best practices for their business’ use!
“excellent program on its own. Dont like the integration with toast”
Capabilities
HotSchedules features
The full feature set, grouped by module.
Scheduling Software
- Automated Scheduling
- Calendar Management
- Employee Scheduling
- Multi-Location
- Reports & Analytics
Employee Scheduling Software
- Employee Management
- Reporting/Analytics
- Schedule Management
- Shift Management
- Time Management
- Track Payroll
Plans
HotSchedules pricing
Media
Screenshots & video
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