Heyday AI

Deployment

AndroidiPhone/iPadWeb-based

Best for

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Overview

About Heyday AI

Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI.

Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.

At a glance

Software information

Industries served, licensing and the support Heyday AI provides.

Licensing

  • Quote Based

Support

  • Online (Ticket)
  • Business Hours

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
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Capabilities

Heyday AI features

The full feature set, grouped by module.

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Customer Service Software

  • Alerts/Notifications
  • Appointment Management
  • Feedback Management
  • Help Desk
  • Live Chat
  • Response Templates
  • Self-Service Portal
  • Social Media Integration

Customer Experience Software

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

Conversational Marketing Platform

  • Appointment Scheduling
  • Audience Targeting
  • Chatbot
  • Email Automation
  • Group Messaging
  • Human Handover
  • Lead Distribution
  • Lead Qualification
  • Live Chat
  • Multi-Channel Communication
  • Product Recommendations
  • Video Chat

Plans

Heyday AI pricing

Free Version
No
Payment Frequency
Quote Based

Media

Screenshots & video

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