Deployment
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Overview
HelpSpot - Customer service software offers complete control from customization to data. Manage your hardware, access control, internal system connections and more. Turn disjointed emails into a clean, easy to manage workflow. HelpSpot can handle everything from your basic help@ email account to hundreds of mailboxes across an entire organization. HelpSpot's Knowledge Book system is unique in the help desk software field. Rather than an endless pit of articles, our book format with a table of contents makes it fast and easy for your customers (and search engines) to find your documentation.
Run your own installation of HelpSpot or let us host it for you on our secure AWS based cloud solution in the United States or the European Union. It's the same price either way.
At a glance
Industries served, licensing and the support HelpSpot provides.
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What users say
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“HelpSpot is a completely web-based help desk platform for all businesses which has a ticketing system based on emails and calls.”
Capabilities
The full feature set, grouped by module.
Plans
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