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HelpDeskZ

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMac

Best for

SmallMediumLarge

Overview

About HelpDeskZ

HelpDeskZ is a free PHP based software which allows you to manage your site's support with a web-based support ticket system. Receive and answer your customers doubts, requests or support issues with friendly interface. Creating your knowledge base will decrease the number of support requests which will give You more time for other activities

At a glance

Software information

Industries served, licensing and the support HelpDeskZ provides.

Licensing

  • Quote Based
  • Free
  • Free version

Support

  • Online (Ticket)

Training

  • Help Guides

Knowledge Base

  • Help Guides

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations5.0

What users like the most

  • Full-featured and very functional software.
  • Clutter-free interface compared to other similar help desk software.
  • Integrates seamlessly with other applications.

What users like the least

  • It is a new system for me and I am exploring everything.

What users say

Review Analytics of HelpDeskZ

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations5.0
Review Summary
Drawn from 1 verified reviews
Full-featured and very functional software.Clutter-free interface compared to other similar help desk software.Integrates seamlessly with other applications.
Detailed Reviews of HelpDeskZ
Sort ByWrite a Review
Elvira KellerVerified Review
Posted on Jan 13, 2023

“HelpDeskZ is a PHP-based system software that allows managing the site’s support with a web-based support ticket system.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations5.0
Excellent solution. It works great with access to all major functions. I am able to manage the tickets with such ease using this one. At some point, I felt that this help desk solution is very much needed for the support system.

Capabilities

HelpDeskZ features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • SLA

Plans

HelpDeskZ pricing

Free Version
Yes
Payment Frequency
Quote Based, Free
Vendor pricing page

Media

Screenshots & video

HelpDeskZ screenshot

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