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HelpDesk 3

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMacLinuxAndroidiPhone/iPadWeb-based

Best for

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Overview

About HelpDesk 3

The one and complete support solution for your business. Live chat, email to ticket, client management, billing and much more. HelpDesk 3 has all you need. Engage your website visitors and turn them into customers, support your customers, client management and billing in one package. Modern and easy to use support platform including access to native iOS and Android mobile apps with push notifications, chat with your customers anytime.

At a glance

Software information

Industries served, licensing and the support HelpDesk 3 provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • One-Time Payment

Support

  • Live Chat
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0

What users like the most

  • It’s simple to use with lots of functionality.
  • It's really very handy and intuitive.
  • A very stable platform and works pretty fast too.

What users like the least

  • The UI could be more flexible and user-friendly.

What users say

Review Analytics of HelpDesk 3

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
It’s simple to use with lots of functionality.It's really very handy and intuitive.A very stable platform and works pretty fast too.
Detailed Reviews of HelpDesk 3
Sort ByWrite a Review
Harriet HarrisVerified Review
Posted on Jan 20, 2023

“HelpDesk 3 is a support solution for businesses that offer live chat, email to-ticket, client management, billing and much more.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
This is one of the excellent help desk software. almost everything is available here. We care about individuals’ efficiency in getting in touch with necessary things. And this solution helps us in it. We can get connected to different departments of our choice very easily.

Capabilities

HelpDesk 3 features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customization
  • Dashboards
  • Email Integration
  • Knowledge Base
  • Live Chat
  • Multilingual
  • Ticketing Management

Plans

HelpDesk 3 pricing

Price Type
One-time
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, One-Time Payment
Vendor pricing page
Standard$59 / one-time

Media

Screenshots & video

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