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HelpCrunch

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMacAndroidiPhone/iPadWeb-based

Best for

SmallMediumLarge

Overview

About HelpCrunch

HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and built loyal relationships.

At a glance

Software information

Industries served, licensing and the support HelpCrunch provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free trial

Support

  • Phone
  • Email
  • Live Chat

Training

  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0

What users like the most

  • It has easy-to-use features and a pleasant interface.
  • The user interface is simple and I just loved it.
  • Quite convenient and useful software.

What users like the least

  • I really wish they would make more different plans.

What users say

Review Analytics of HelpCrunch

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
Review Summary
Drawn from 1 verified reviews
It has easy-to-use features and a pleasant interface.The user interface is simple and I just loved it.Quite convenient and useful software.
Detailed Reviews of HelpCrunch
Sort ByWrite a Review
Woody WindrowVerified Review
Posted on Jan 18, 2023

“HelpCrunch is a customer communication platform that offers live chat, chatbot, and other tools for marketing, sales and customer relationships.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
It’s been an incredible journey using this software. everything is simple, just fit my needs. That’s about it. It makes my job a lot more efficient and perfect. Their team is very helpful and ready to accept any suggestions for a better outcome.

Capabilities

HelpCrunch features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • Ticketing Management

Plans

HelpCrunch pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Free Trial
14 Days
Vendor pricing page
Standard$12 / month

Media

Screenshots & video

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