Help Genie

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New Zealand HQFounded 2025

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Overview

About Help Genie

Help Genie is a fully branded voice and chat support platform built for small and medium businesses — automotive dealers, trades and services, equipment suppliers, manufacturers, home builders, hospitality, real estate agencies, and more

Many small and medium businesses lose customers daily to missed calls but cannot afford a full-time receptionist. Help Genie solves this by answering calls around the clock, capturing leads, handling customer FAQs, booking appointments, and escalating urgent requests when needed.

Every genie is trained on the business's own documentation and speaks in their brand voice — deployed across phone, web embed, SMS, and QR codes with no developers or technical setup required.

Help Genie helps businesses improve customer experience, reduce missed opportunities, and operate more efficiently without adding headcount.

At a glance

Software information

Industries served, licensing and the support Help Genie provides.

Industries

  • Automotive
  • Business-supplies-equipment
  • Commercial-real-estate
  • Construction
  • Electrical-electronic-manufacturing
  • Events-services

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Documentation

Knowledge Base

Languages (34)
AfrikaansAlbanianAmharicArabicArmenianAzerbaijaniBasqueBelarusianBengaliBosnianBulgarianCatalanChichewaChineseCorsicanCroatianCzechDanishDutchEnglishEsperantoEstonianFilipinoFinnishFrenchGermanGreekHawaiianHebrewHindiItalianJapanesePortugueseSpanish
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Capabilities

Help Genie features

The full feature set, grouped by module.

Marketing Automation Software

  • Lead Management
  • AI Features

Call Center Software

  • Call Scripting
  • Escalation Management
  • Interactive Voice Response
  • AI Features

Plans

Help Genie pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
USD ($)
Free: $0/forever — 1 Genie, up to 10 calls/month, basic conversational analysis. Professional: $99/genie/month — custom branding & white-label, lead capture, custom voice, multi-language support, API access & webhooks, priority support. Enterprise: Custom pricing — unlimited calls & genies, dedicated account manager, custom integrations, white-glove onboarding & priority 24/7 support.

Media

Screenshots & video