Name: Help Desk Migration
Rating: 5.0 (2 reviews)

Overview

About Help Desk Migration

Help Desk Migration is an automated migration service that transfers data between numerous help desk software. Also, you can import data to a help desk platform from any source: email provider, CSV or database.

Either you run a large enterprise or have a small business, the service enhances both small help desk migrations and complex multi-workload projects. With an automated tool, you can switch between over 60 help desk systems including Zendeks, Freshdesk, Help Scout, Jira Service Management, and more.

Help Desk Migration imports tickets, contacts, organizations, tags, and attachments without downtime, coding, and hustle.

At a glance

Software information

Industries served, licensing and the support Help Desk Migration provides.

Licensing

Quote Based
One-Time Payment

Support

Phone
Email
Live Chat
Online (Ticket)
Business Hours

Training

Help Guides
Video Guides
Blogs
Webinars
Case Studies

Knowledge Base

Help Guides
Video Guides
Blogs
Webinars
Case Studies

Review analytics

What customers report

5.0

Based on 2 verified reviews

What users say

Review Analytics of Help Desk Migration

Every review is verified through Goodfirms before it's published.

5.02 Verified Reviews

Jeff UgaiVerified Review

Posted on Dec 13, 2021

“Frictionless Help Desk Migration Exerience”

Overall rating5.0

We relied on Help Desk Migration (HDM) to facilitate our move from Zendesk to HubSpot's Service Hub. The tool and team worked flawlessly. With minimal manual effort, we migrated over 100k tickets, including attachments and call recordings. Along the way, the HDM team provided excellent support—proactively monitoring our migration and resolving issues before we raised them. We would highly recommend HDM to organizations considering similar migrations.

Nata?a ?ebekVerified Review

Posted on Dec 8, 2021

“Amazing migration tool and great support”

Overall rating5.0

This is the cleanest and most user-friendly solution I came across. Seamless migration (JIRA Service Management to Zendesk). With just 2 calls and a few emails, the HDM (Relokia) solved the major issue no other vendor with posh brand name has managed to solve for me for 2 months!. This group knows what they are doing and practices what they preach, everything is clear day 1, no hidden costs, open communication, great direction and guidance. They understand all your tough tech questions and have a big picture and holistic approach. Very helpful, sharp and knowledgeable support.

The migration was seamless, it looks amazing on the Zendesk side. The key info from JIRA was preserved (labels, components, CRM, comments, users). If you look to do the same, look no further.
I'm impressed and very grateful to the entire team.

Capabilities