Name: Happyfox
Price: 29 USD
Rating: 4.3 (3 reviews)

Overview

About Happyfox

Meet HappyFox, a practical help desk, and customer support software solution. All-in-one help desk ticketing system that provides faster and better support for your customer services. Reduce chaos and bring order to your support process with a robust support ticket system, customer service knowledge base, and community forums. HappyFox is a ridiculously easy, powerfully simple customer support and ticket management software. HappyFox integrates with your email accounts & website to ensure that all your support requests get collated.

Our software ensures better organization, faster responses, the ability to track everything and giving you the best customer service option out there!

At a glance

Software information

Industries served, licensing and the support Happyfox provides.

Industries

Facilities-services
Financial-services
Human-resources
Information-technology-services

Licensing

Proprietary
Quote Based
Free trial

Support

Email
Live Chat
Phone
24x7 Support

Training

Webinar

Knowledge Base

Help Guides
Video
Blog
Infographics

Languages (1)

English

Review analytics

What customers report

4.3

Based on 3 verified reviews

Ease of use4.3

Features & functionality4.0

Customer support3.7

Value for money4.0

Integrations3.5

What users like the most

Robust ticket management capabilities
Easy-to-use client portal
Automatic tagging features

What users like the least

Fewer integrations
A bit pricey
Setup is difficult

What users say

Review Analytics of Happyfox

Every review is verified through Goodfirms before it's published.

4.33 Verified Reviews

Ease of use4.3

Features & functionality4.0

Customer support3.6

Value for money (2 reviews)4.0

Integrations (2 reviews)3.5

Review Summary

Summarized from 3 verified reviews · Updated September 2026

Happyfox is an affordable help desk solution with a user-friendly interface that handles ticket management, issue tracking, and customer support across multiple channels including email, chat, and social media. It offers practical features like automation, routing, and survey management, along with integrations to popular tools such as Shopify and Salesforce. Some users note limitations in customization options and find reporting capabilities relatively basic, though the platform provides a free tier suitable for small businesses.

✦ AI-generated summary. May not reflect every review.

What reviewers mention most

Keith Eneix, President at RenewSkin Co.Verified Review

Posted on Apr 24, 2023

“A free package tailored to meet the needs of small enterprises”

Overall rating4.0

Ease of use5.0

Features & functionality4.0

Customer support4.0

We RenewSkin Co. use Happyfox. The interface is friendly to users and is simple to operate. Ticket management, automation, and reporting are just some of the features. Integration with several well-known tools, including Shopify, Salesforce, and Zapier. Provides service across several channels, including email, chat, social media, and the phone. There are not many choices available for personalizing the user interface. It's possible that some users will find the reporting capabilities to be too simplistic. Plans with higher prices give users access to more advanced capabilities, such as the ability to create bespoke workflows.

Bailey RomeroVerified Review

Posted on Jan 11, 2023

“Happyfox is a practical help desk and customer service software that helps to track and manage all customer support requests across multiple channels.”

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support4.0

Value for money5.0

Integrations4.0

So far so good, my team have been waiting for this for a while now and it’s helping. Filled with lots of amazing features including issue tracking, routing, and survey management. It has a really good interface and easily gives me the power to do my task for my customers.

Liz Hutz, Co-Owner at Cash Home Buyers NCVerified Review

Posted on Feb 1, 2022

“One of the most affordable help desk software for your business.”

Overall rating4.0

Ease of use3.0

Features & functionality3.0

Customer support3.0

Value for money3.0

Integrations3.0

At our company - Cash Home Buyers NC, we are using Happyfox as our help desk solution for quite a long time. The pros and cons of Happyfox are:

Capabilities

Happyfox features

The full feature set, grouped by module.

Help Desk Software

Analytics & Reporting
Customer Review
Email Integration
Escalation
Knowledge Base
Live Chat
Multi-Channel
Multilingual
SLA
Ticketing Management

Customer Service Software

Help Desk
Self-Service Portal
Social Media Integration

Ticketing Software

Branding Control
Customer Portal
Event Ticketing
Membership Management
Reporting & Analysis
Ticket Brokering
Ticket Reservations
Ticket Scanning

Live Chat Software

Alerts/Notifications
Canned Responses
Chat Bots
Proactive Chat
Reports & Analytics
Secured Encryption

Chatbot Software

AI & Machine Learning Capabilities
Analytics and Reporting
Compliance and Privacy
Customizable Templates
Easy Integration
Fallback Mechanisms
Multi-Channel Support
Multilingual Support
Natural Language Processing (NLP)

Service Desk Software

Knowledge Base
Mobile Access
Procurement Management
Remote Control
Reports
Self Service Portal

Plans

Happyfox pricing

Price Type

Month

Free Version

Payment Frequency

Quote Based

Preferred Currency

USD ($)

Free Trial

14 Days

Vendor pricing page

Starter$29 / month

Fantastic$59 / month

Enterprise$79 / month

Enterprise Plus$99 / month

Media

Screenshots & video

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