Gusto

United States HQFounded 2011

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

SmallMediumLarge

Overview

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR management, payroll system, and benefits for over 60,000 companies nationwide. Gusto is a modern, online people platform that helps small businesses take care of their teams.

Our products and services help you onboard, pay, insure, and engage your team in one integrated, easy-to-use platform loved by over 100,000 modern employers. Gusto makes taking care of your team a joyful experience while helping you manage your bottom line and stay compliant. You'll feel like a pro no matter how complicated the situation. To create a workplace where everyone thrives, work with Gusto.

At a glance

Software information

Industries served, licensing and the support Gusto provides.

Industries

  • Accounting

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • In-person

Knowledge Base

  • Help Guides
  • Video
  • Blog
Languages (1)
English

Review analytics

What customers report

4.5
Based on 13 verified reviews
Ease of use4.0
Features & functionality4.6
Customer support4.6
Value for money4.3
Integrations4.0

What users say

Review Analytics of Gusto

Every review is verified through Goodfirms before it's published.

4.413 Verified Reviews
Ease of use (7 reviews)4.0
Features & functionality (7 reviews)4.5
Customer support (7 reviews)4.5
Value for money (7 reviews)4.2
Integrations (7 reviews)4.0
Review Summary
Summarized from 13 verified reviews · Updated September 2026
Gusto is widely praised for its ease of use and comprehensive HR capabilities, including payroll, time tracking, benefits management, and compliance tools. The platform offers a self-service portal and is considered accessible even for users with minimal HR experience. While users generally appreciate its features and support from HR specialists, some note it carries a higher price point compared to alternatives, and certain limitations exist depending on the plan level, such as restricted time tracking on lower tiers.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Gusto
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What reviewers mention most

Adam Wood, Co-founder at RevenueGeeksVerified Review
Posted on Nov 21, 2022

“Gusto has that exceptional user experience which makes things easier to use”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

We RevenueGeeks use Gusto. I believe, that exceptional user experience. employee records that are both flexible and comprehensive, versions restricted to contractors only, excellent employee versions, a good set of reports that can be customized, and comprehensive mobile access are the pros of Gusto. There is no time tracking available with the Gusto Simple plan. The payroll run page can be difficult to understand. Independent links or screens are required for both times off and contractors.

Lachlan de Crespigny, Co-Founder and Co-CEO at ReveloVerified Review
Posted on Nov 14, 2022

“Gusto is all that a startup or small business requires for HR software”

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0

We Revelo use Gusto. Employees adore it, managers have little to worry about, and it is reasonably priced for even the smallest of businesses. I strongly advise those that do not have an HR department to use it. Someone with little to no HR knowledge can function as a qualified administrator in Gusto. Everyone we spoke with thought the transition was simple and quick. In terms of IT infrastructure, all you need is an internet connection. The platform is constantly evolving and adding new capabilities, but it has remained remarkably simple to use across the firm. It may be a little thin for the demands of larger businesses, but it will do for a startup or small firm

Josh Pelletier, Chief Marketing Officer at BarBendVerified Review
Posted on Nov 14, 2022

“Gusto helps small businesses handle their HR processes more efficiently”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

We BarBend use Gusto. Core HR functions that ensure employee happiness are the top priority on a small scale to suit the needs of small enterprises without difficulty. In addition to compensation management, employee onboarding, a self-service portal, and time and benefits administration, it has these additional features: Gusto does not offer tools like as applicant monitoring, recruitment management, or 360-degree feedback. I highly recommend it.

ScottO’Brien, Head of Sales at PPC Ad LabVerified Review
Posted on Nov 4, 2022

“A complete solution to manage a number of major HR activities for your organization”

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations4.0

We PPC Ad Lab use Gusto. It is one of the greatest HR software programs on the market if you require a solution to manage a number of major HR activities for your organization. This program provides a full-service payroll solution in addition to time tracking, tools for managing health insurance and employee financial benefits, and modules to assist businesses to stay current with compliance and regulatory needs. Gusto can speed up the hiring and onboarding of employees, and it has a team of HR specialists available to provide help in unforeseen circumstances. In this manner, it acts similarly to an HR outsourcing company and can provide small businesses with benefits they would not ordinarily have access to.

Joe Troyer, CEO and Growth Advisor at ReviewGrowerVerified Review
Posted on Nov 4, 2022

“Gusto works like an HR outsourcing company and can give small businesses access to benefits”

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations4.0

We ReviewGrower use Gusto. It is one of the best HR software products on the market if your business needs a way to handle a number of important human resources tasks. This tool offers a full-service payroll solution, as well as tools for tracking time, taking care of health insurance and other financial benefits for employees, and keeping up with legal and compliance requirements. Gusto can make it easier to hire and train new employees, and it also has a team of HR experts who can help in unusual situations. Gusto offers medical, dental, and vision benefits. It can also handle HSAs, FSAs, 401(k)s, college savings, and life and disability insurance. In this way, it works like an HR outsourcing company and can give small businesses access to benefits they wouldn't normally be able to get. Gusto is used by more than 200,000 businesses, and it's a great option if you want a full-service system to handle your company's biggest HR problems.

Brian Case, Director of E-commerce and Retail at SelkirkVerified Review
Posted on Nov 4, 2022

“Gusto manages a variety of important activities in your company's human resources department”

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations5.0

We Selkirk use Gusto. If you're looking for an HR software package that can manage a variety of important activities in your company's human resources department, look no further than Gusto. In addition to time tracking and a complete payroll solution, this software includes modules for handling health insurance and financial benefits for employees as well as compliance and legal needs. Gusto has a team of HR specialists on hand to assist with any issues that may arise during the hiring and onboarding process. Gusto can manage HSAs, FSAs, 401Ks, and college savings accounts, as well as provide medical, dental, and vision insurance. It can even provide life and disability insurance. When it works like an HR outsourcing company, it gives small businesses access to perks they wouldn't otherwise have.

Susanna Anderson, CEO at A Perfect ShirtVerified Review
Posted on Aug 9, 2022

“Gusto allows us to automate and digitally monitor that aspect of our business”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support5.0
Value for money5.0
Integrations3.0

At my company A Perfect Shirt, we use Gusto as our HR software. Our company has been using Gusto since early 2021. We use Gusto once or thrice a week to check and monitor everything that’s related to HR at ‘A Perfect Shirt'. One of the best advantages of using Gusto is that it has various features that serve our company well. The Gusto portal is also self-service, so we can manually check and verify everything related to HR. Plus, it can manage and take into account the benefits and paid time off for our employees. Gusto’s main disadvantage is that it doesn’t track our company’s applicants. Our staff is currently at a limited number, and so we don’t have enough manpower to track all interested applicants. It would have been nice if Gusto included that feature.

Marty Balkema, COO at AugustoVerified Review
Posted on Jan 3, 2020

“Excellent as payroll software”

Overall rating4.0
Sebastian Hovv, Director at SEO 101Verified Review
Posted on Dec 12, 2019

“Easy to use and not a free tool”

Overall rating3.0
Kim Beck, Senior Account Manager at SpokenHereVerified Review
Posted on Dec 10, 2019

“The best”

Overall rating5.0

Pros: Everything

Cons: Have not had any issues at all

Capabilities

Gusto features

The full feature set, grouped by module.

HR Software

  • Accounting
  • Applicant Tracking
  • Banking and Tax Details
  • Benefits Management
  • Compliance Management
  • Feedback
  • Job Board Posting
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Reporting & Analytics
  • Social Recruiting
  • Talent Management
  • Time Management
  • User Support

Payroll Software

  • Automatic Calculations
  • Direct Deposit
  • Employee Database
  • Pay Slip Generation
  • Reporting & Analytics
  • Tax Management
  • Time Tracking
  • Vacation/Leave Tracking

Onboarding Software

  • Course Management
  • Document Management
  • Hire Portal
  • Job Description Management
  • Orientation Management
  • Task Management

Plans

Gusto pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$45 / month

Media

Screenshots & video

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