Glia

Deployment

WindowsMacLinuxAndroidiPhone/iPadWeb-based

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Overview

About Glia

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience. Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.

At a glance

Software information

Industries served, licensing and the support Glia provides.

Licensing

  • One-Time Payment

Support

  • Phone
  • Email
  • Live Chat

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • Whitepapers

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • Whitepapers
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Capabilities

Glia features

The full feature set, grouped by module.

Customer Service Software

  • Alerts/Notifications
  • Appointment Management
  • Feedback Management
  • Help Desk
  • Response Templates
  • Self-Service Portal

Customer Engagement Software

  • Communication Management
  • Feedback Management
  • Live Chat
  • Reporting/Analytics

Plans

Glia pricing

Free Version
No
Payment Frequency
One-Time Payment

Media

Screenshots & video

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