Fuse IM

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United Kingdom HQFounded 2019

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Overview

About Fuse IM

Fuse IM is a platform for customer communication that offers customisation in not only how it looks, but how it works with only a few clicks.

Our software offers the tools you expect from a shared inbox, with AI assistance for both you and your customers so that you can automate instant responses from your own content and reduce the load for customer support.

Enable self-service with a knowledge base that powers your own help center on your own domain the AI chatbot and much more.

At a glance

Software information

Industries served, licensing and the support Fuse IM provides.

Industries

  • Hospitality
  • Information-technology-services
  • Law-practice
  • Real-estate

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial
  • Free version

Support

  • Live Chat
  • 24x7 Support

Training

  • Documentation
Languages (1)
English
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Capabilities

Fuse IM features

The full feature set, grouped by module.

Artificial Intelligence Software

  • Chatbot
  • Natural Language Processing
  • Virtual Assistant
  • Workflow Automation

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Offline Form
  • Proactive Chat
  • Secured Encryption
  • Visitor Tracking

Plans

Fuse IM pricing

Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
14 Days

Media

Screenshots & video