Overview

About FocalScope

FocalScope is trusted by thousands of brands and businesses across the world.
FocalScope is used by small, medium, and enterprise-level companies ranging from online shops and travel agencies to global couriers and chain retailers.

At a glance

Software information

Industries served, licensing and the support FocalScope provides.

Industries

Banking
Financial-services
Hospital-health-care
Information-services
Information-technology-services
Insurance

Licensing

Proprietary
Monthly Payment
Quote Based
Free trial
Free version

Support

Email
Live Chat
Phone
24x7 Support

Training

Webinar
Documentation

Knowledge Base

Help Guides
Video
Blog

Languages (1)

English

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Capabilities

FocalScope features

The full feature set, grouped by module.

Call Center Software

Call Logging
Call Recording
Call Scripting
Campaign Management
Conference Calling
Escalation Management
Interactive Voice Response
Manual Dialer
Predictive Dialer
Queue Management
Reporting & Analytics
Voicemail

Live Chat Software

Alerts/Notifications
Canned Responses
Chat Bots
Geo Targeting
Offline Form
Proactive Chat
Reports & Analytics
Secured Encryption
Visitor Tracking

SMS Marketing Software

Configurable Auto Reply
Contact Management
Drip Campaigns
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Repeating Messages
Reporting & Analytics
Scheduled Messaging
Two-Way Messaging

Plans

FocalScope pricing

Price Type

Month

Free Version

Yes

Payment Frequency

Monthly Payment, Quote Based

Preferred Currency

USD ($)

Free Trial

30 Days

Vendor pricing page

Standard$9 / month

Media

Screenshots & video

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