Flipsnack
Deployment
Best for
Overview
About Flipsnack
Flipsnack is online software that allows you to convert PDF documents into page-flip digital publications. You can upload your PDF and convert it into a digital flipbook or make the entire design from scratch using our design tool, with an easy-to-use, drag and drop interface. You can even choose to start the design process with a pre-made template and fully customize it online. Along with customization options and branding, you can add interactive elements such as videos, links, GIFs to increase readers' engagement.
Download and share your flipbooks on social media, via email or embed them on your website. Or publish and share them privately. It’s up to you. It’s time to take your flipbooks to the next level! Everything is possible with Flipsnack.
At a glance
Software information
Industries served, licensing and the support Flipsnack provides.
Industries
- Graphic-design
- Nonprofit-organization-management
- Real-estate
- Retail
- Wholesale
Licensing
- Proprietary
- Monthly Payment
- Annual Subscription
Support
- Live Chat
- 24x7 Support
Training
- Help Guides
- Video Guides
- Blogs
- Case Studies
- On-Site Training
Knowledge Base
- Help Guides
- Video
- Blog
- Case Studies
- On-Site Training
Capabilities
Flipsnack features
The full feature set, grouped by module.
Catalog Management Software
- Catalog Creation
- Cross Selling Functionality
- Product Presentation
- Search/Filter
- Web Forms
Portfolio Builder
- Analytics Integration
- Contact & Inquiry Forms
- Custom Domain Support
- Drag-and-Drop or No-Code Editor
- Media & Content Support
- Password-Protected Projects or Pages
- Performance & Speed Optimization
- Project & Category Organization
- Responsive Design Templates
- SEO Optimization Options
Plans
Flipsnack pricing
Media
Screenshots & video
Executive Interview
Executive Interview of Flipsnack
Please introduce your product and give a brief about your role within the organization.
With over 6 million users and trusted by top brands like BuzzFeed, Foundr, Pandora, Nike, or Decathlon, Flipsnack is the perfect choice for marketers, designers, business owners, or for personal use.
I joined the company right after graduating from high school, and I’ve been part of the team from the very beginning, ever since Flipsnack was launched. I first started as a junior developer, moved on to be a customer support representative, then became the customer support manager, then PO, and now I am Flipsnack’s COO. All the roles I had in the company helped me to have a better understanding of the technical side of the business, but they also allowed me to pay more attention and focus on the client’s needs.
What was the objective behind coming up with this software?
How is your software beneficial from a value addition perspective to the clients compared to other software alternatives available in the market?
What industries do you generally cater to? Which industries in general are highly benefiting by using your software?
For real estate and retail, we have some product capabilities that are very specific for these industries, such as shopping carts, integrations, the possibility of integration with MLS type RESO.
What are the key features of your software that makes it stand apart from your competitor products in the market?
- Online design tool with a drag and drop interface.
- 3000+ professional, free templates for every occasion.
- Interactive publications by inserting elements like hyperlinks, images, videos, tags, captions, calls to action, shopping buttons, social media buttons, and many more.
- Collaboration tools for teams.
- Extensive privacy for your publications.
- Sharing options on social media, via email, direct link, full view link, or embedded on websites.
- Download in various format options: PDF for web, PDF for print, HTML5, JPG, PNG, MP4 preview, GIF preview.
- Advanced features for business branding.
- Flipbooks statistics, Google Analytics & Google Tag Manager integrations.
- Reliability.
What is the customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We aim to improve further.
We want and strive, for all departments in the company, to understand the customer and his needs to actively listen to the message sent by him, and act accordingly. Therefore, all suggestions from users are recorded and analyzed by the product team, and we make communication efforts between customer-facing departments that collect direct feedback and the rest of the departments.
Are your customers repetitive? If yes, what is the percentage of repeat customers that you have?
Does your software product provide any resource or knowledge section for its users? If yes, what kind of material is provided to your users to help them get acquainted with your product?
- Flipsnack Help Center - for our users that need to search for information on how to use certain functionality.
- https://help.flipsnack.com/
- Flipsnack Academy - we have created Flipsnack Academy to help anyone, from students or teachers to large organizations, better understand how they can use Flipsnack to achieve their goals, for those who want a "complete course" in using Flipsnack, in video format.
- https://academy.flipsnack.com/
- Flipsnack Youtube Channel - for our users who prefer video learning, but do not necessarily want to go through a full course. Our Youtube Channel has tutorials, sneak peeks, and other videos from our office.
- https://www.youtube.com/flipsnack
What kind of support system do you offer to your clients for catering to their queries and issues?
- Live chat - this is the most used method because we offer quick answers and technical assistance.
- E-mail.
- Phone support - not for technical inquiries.
- Ticket system - for technical problems.
What has been the revenue for your product for 2020?
Where do you see your product in the next 10 years?