ePBX
Overview
About ePBX
epbx.bd is Bangladesh's first and leading AI-powered, cloud-based PBX and automated call center solution. Designed for B2B clients, e-commerce businesses, and modern customer support teams, it eliminates the need for expensive on-premise hardware or complex manual setups. Get a professional communication system up and running in minutes.
epbx.bd leverages cutting-edge AI for intelligent automation. Key features include:
Conversational AI IVR: Understands user intent (NLU), enabling conversational interactions, not just button-pressing.
Intelligent Call Routing: Directs calls based on AI analysis and agent availability.
Omnichannel Support: Integrated handling of calls, SMS, and WhatsApp messaging for a unified customer experience.
Visual Flow Builder: Easily design complex call and message workflows on a drag-and-drop canvas.
Call Recording & Live Monitoring: For quality assurance and training.
Powerful APIs: Seamlessly integrate with CRMs and e-commerce platforms (e.g., Shopify
At a glance
Software information
Industries served, licensing and the support ePBX provides.
Capabilities
ePBX features
The full feature set, grouped by module.
Call Center Software
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
- AI Features
Telephony Software
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Telemarketing Management
- Voice & Data Integration
- VoIP
- AI Features
Plans
ePBX pricing
Media