Enghouse Interactive

Deployment

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Overview

About Enghouse Interactive

Enghouse Interactive delivers global interaction management solutions from Arc Solutions, CosmoCom, Datapulse, Syntellect, Telrex, Trio & Zeacom.We strive to be the worlds most reliable contact center technology provider. Our technology transforms contact centers into a growth engine for businesses globally. Businesses can leverage their contact centers to extract powerful insights, captured from the voice of the customer, to help increases customer retention, uncovers product opportunities, help to understand buyer personas and identify new revenue opportunities.

At a glance

Software information

Industries served, licensing and the support Enghouse Interactive provides.

Licensing

  • Quote Based

Support

  • Phone
  • Email
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
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Capabilities

Enghouse Interactive features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Manual Dialer
  • Predictive Dialer

Plans

Enghouse Interactive pricing

Free Version
No
Payment Frequency
Quote Based

Media

Screenshots & video

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