Overview

About Emojot

CUSTOMER EXPERIENCE (CX) PORTAL
Your window into your customers
CX Data + Process Data + Real-time + AI = Journey Insights
Enterprise hierarchy & customer segmentation aligned drill-down & cut-across analysis
NPS, CSAT, CES, & custom KPIs
Customer journey discovery & analysis
Touchpoint journey definitions
Correlation analysis, 2D analysis, score heat maps & geo-analytics
Sentiment analysis & topic-based segmentation
Business process aligned workflow management

At a glance

Software information

Industries served, licensing and the support Emojot provides.

Licensing

Quote Based

Support

Online (Ticket)

Training

Help Guides
Video Guides

Knowledge Base

Help Guides
Video Guides

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Capabilities

Emojot features

The full feature set, grouped by module.

Customer Experience Software

Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Data Collection
Predictive Analytics
Operations Management
Sentiment Analysis
Survey/Poll Management
Text Analysis

Plans

Emojot pricing

Free Version

Payment Frequency

Quote Based

Vendor pricing page

Media

Screenshots & video

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