Overview

About eGain Solve

eGain Solve is the industry’s leading omnichannel customer engagement software suite. Rated #1 by analysts and trusted by some of the biggest brands in the world, eGain Solve helps businesses design and deliver smart, connected customer journeys across social, mobile, web, and contact centers. With it, you can sell smarter, serve better, and know more.

At a glance

Software information

Industries served, licensing and the support eGain Solve provides.

Industries

Banking
Education-management
Electrical-electronic-manufacturing
Financial-services
Government-administration
Health-wellness-fitness

Licensing

Proprietary
Quote Based

Support

Live Chat
24x7 Support

Training

Help Guides
Video Guides
Blogs
Webinars
Whitepapers

Knowledge Base

Help Guides
Video Guides
Blogs
Webinars
Whitepapers

Languages (1)

English

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Capabilities

eGain Solve features

The full feature set, grouped by module.

Customer Service Software

Alerts/Notifications
Escalation
Help Desk
Live Chat
Response Templates
Self-Service Portal
Social Media Integration

Call Tracking Software

CRM Integration

Plans

eGain Solve pricing

Free Version

Payment Frequency

Quote Based

Vendor pricing page

Media