Overview

About eGain CallTrack™

eGain CallTrack™ is a dynamic case management and call tracking solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels.

At a glance

Software information

Industries served, licensing and the support eGain CallTrack™ provides.

Licensing

Annual Subscription

Support

Phone
Email
Live Chat
Online (Ticket)
Business Hours

Training

Help Guides
Video Guides
Blogs
Webinars
Case Studies
Whitepapers

Knowledge Base

Help Guides
Video Guides
Blogs
Webinars
Case Studies
Whitepapers

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Capabilities

eGain CallTrack™ features

The full feature set, grouped by module.

Call Tracking Software

Call Recording
Call Routing
Caller Identification
Intuitive Dashboard
Paid Search Attribution

Plans

eGain CallTrack™ pricing

Free Version

Payment Frequency

Annual Subscription

Vendor pricing page

Media