About edesk

Customer support tickets matched with order data from everywhere you sell - unified into a simple system your team will love. edesk helps manage all your customer queries,all in one place. eDesk does more than just manage your tickets - it helps you solve them. Get the answer right first time with Artificial Intelligence and more.

At a glance

Software information

Industries served, licensing and the support edesk provides.

Licensing

Monthly Payment
Annual Subscription
Free trial

Support

Phone
Email
Live Chat
Online (Ticket)

Training

Help Guides
Video Guides
Blogs
Webinars
Case Studies
On-Site Training

Knowledge Base

Help Guides
Video Guides
Blogs
Webinars
Case Studies
On-Site Training

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Capabilities

edesk features

The full feature set, grouped by module.

Customer Service Software

Feedback Management
Help Desk
Knowledge Base
Self-Service Portal
Social Media Integration

Help Desk Software

Analytics & Reporting
Dashboards
Email Integration
Escalation
Knowledge Base
Multi-Channel
Multilingual
SLA
Ticketing Management

Plans

edesk pricing

Price Type

Month

Free Version

Payment Frequency

Monthly Payment, Annual Subscription

Free Trial

14 Days

Vendor pricing page

Standard$69 / month

Media

Screenshots & video

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