“Smooth integration with almost any tool.”

Dynamics 365
Deployment
Best for
Overview
About Dynamics 365
Dynamics 365 software smartly helps small and medium businesses to function in a hyperconnected way aligning right from customer intake to customer retention. This cloud-based software integrates well with ERP features to facilitate the best management and efficient planning of resources. Optimizing service operations and personalizing customer service is just accessible with Microsoft Dynamics 365's remote assistant. This agile CRM software connects your entire business, allows you to deliver omnichannel service, resolve customer issues in real time, and improve case management.
As the noted business management software, Dynamics 365 helps you build quality customer relationships.
At a glance
Software information
Industries served, licensing and the support Dynamics 365 provides.
Industries
- Health-wellness-fitness
- Hospital-health-care
- Nonprofit-organization-management
- Retail
Licensing
- Proprietary
- Monthly Payment
- Quote Based
- Free trial
Support
- Live Chat
- 24x7 Support
Training
- Help Guides
- Video Guides
- Blogs
Knowledge Base
- Help Guides
- Video
- Blog
Review analytics
What customers report
What users like the most
- Data centralization is one of the most potent pros of Dynamics 365
- It collects information from various sources and pours it into one hub
- It can be easily integrated with multiple platforms
What users like the least
- Not suitable for non-Microsoft Product users
- Rigid configuration is another major con of D365
- Once the installation or setup process is completed, it is difficult to change the configuration
What users say
Review Analytics of Dynamics 365
Every review is verified through Goodfirms before it's published.
What reviewers mention most
“I am having great experience of various CRM for many years, I'd love to chime in!”
“Best CRM and top Microsoft Dyanamics 365 Partners in US”
“It is a low-code platform that makes it easy to configure needs”
We SEOAnt use Microsoft Dynamics 365. Microsoft Dynamics 365 has been our ERP software of choice this year to deliver superior operational efficiency, breakthrough customer experiences, and reduce complexity without increasing costs daily. The software allows you to fully integrate and work seamlessly between company departments and lets you develop your own apps on the platform. The setback I experienced using the tool at first was having to train to get my way around the software and its low data storage limits.
“It is easy to use and has a wide range of features and functionality”
At Wope, we use Microsoft Dynamics 365 Business Central as our ERP software. We have been using it for about two years now and find it a great solution for our needs. The customer support is also excellent, and we have found that they are always willing to help us with any issues we may have. The pros of using Microsoft Dynamics 365 Business Central include its ease of use, its wide range of features and functionality, its excellent customer support, and its value for money. It is easy to set up and use, and it has a wide range of features that make it suitable for a variety of businesses. The customer support is also excellent, and they are always willing to help us with any issues we may have. In terms of value for money, the cost of the software is reasonable compared to other solutions on the market. We use Microsoft Dynamics 365 Business Central daily, as it is essential for managing our business operations.

“Microsoft Dynamics allows us to collaborate with talented business personas worldwide much more quickly.”
We VEM Group have been using Dynamics 365. It has Remote access that lets the users work from anywhere in this world, and hence there is no necessity for them to be seated in a specified place. the regular and automatic updates and the features that enable seamless team collaboration to boost the users' productivity. It also has some features that the businesses can enable to protect their sensitive business data, and it reduces the security risks with advanced features.

“Dynamics 365 has always been the best choice as it has a top-notch security system”
We Portant have been using Dynamics 365. I got to enjoy the benefits as an avid Microsoft user. I appreciated that it’s integrated with other 365 services as well. It was easy to customize our own apps using the software, and it also has an option to incorporate third-party apps. With its cloud-based ecosystem, it allowed our company to collaborate with teammates remotely. It also has a top-notch security system. Overall, it’s pretty good, especially if you’re knowledgeable enough with 365 products. But I wish they’d fix other issues, especially the UI, to make it easier for first-time users.

“The Platform is simple to use and one can customize it too.”
We EasypeopleSearch use Dynamics 365. Microsoft products are integrated. You can create your apps or integrate third-party apps. The cloud ecosystem allows users to access enterprise systems from anywhere.

“It gives everyone the insights to thrive by connecting your data, processes with intelligent business applications.”
We CocoLoan use Microsoft Dynamics 365. It is one of the most popular CRM, ERP, and productivity suites. It is the cloud and modern version of Microsoft Dynamics AXAPTA.

“Good features and Expensive”
Capabilities
Dynamics 365 features
The full feature set, grouped by module.
ERP Software
- Accounting Integration
- Customer Management
- Distribution Management
- Financial Management
- HR Management
- Order Management
- Project Management
- Purchase Order Management
- Supply Chain Management
- Tracking and Visibility
CRM Software
- Calendar & Task
- Contact Management
- Custom Dashboard
- Mobile Access
- Reporting
- Security
- Workflow Automation
Business Management Software
- Budgeting & Forecasting
- Customer Management
- Document Management
- Financial Management
- Marketing Management
- Project Management
- Reporting & Analytics
- Resource Management
- Sales Management
- Scheduling
- Vendor Management
- Workforce Management
Healthcare CRM Software
- Alerts/Notifications
- Appointments
- Medical History
- Patient Communications
- Patient Management
- Reports
Supply Chain Management Software
- Demand Planning
- Inventory Management
- Order Management
- Reporting & Analytics
- Sales & Operations Planning
- Shipping Management
- Supplier Management
- Warehouse Management
Plans
Dynamics 365 pricing
Media