Dropbox

United States HQFounded 2008

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

SmallMediumLargeFreelancer

Overview

About Dropbox

Dropbox Business simplifies your work, with a central place to access and share files. Keep all your files securely stored, up to date, and accessible from any device. Quickly send any file—big or small—to anyone, even if they don’t have a Dropbox account. Keep your files private with multiple layers of protection from the service trusted by millions. Manage tasks, track file updates, and stay in sync with your teams and clients.

At a glance

Software information

Industries served, licensing and the support Dropbox provides.

Industries

  • Accounting
  • Financial-services
  • Hospital-health-care

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Live Chat
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • Case Studies

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Infographics
  • Case Studies
  • Whitepapers
Languages (1)
English

Review analytics

What customers report

4.5
Based on 4 verified reviews
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations4.0

What users like the most

  • This software is easy to use and understand at the same time professional look and quality.
  • I love Dropbox for its flexibility and I enjoy using it.
  • It looks good and adaptive and runs smoothly.

What users like the least

  • Some basic features seem to be unavailable on mobile but otherwise, I use it all the time.

What users say

Review Analytics of Dropbox

Every review is verified through Goodfirms before it's published.

4.54 Verified Reviews
Ease of use (1 review)5.0
Features & functionality (1 review)5.0
Customer support (1 review)5.0
Value for money (1 review)4.0
Integrations (1 review)4.0
Review Summary
Summarized from 4 verified reviews · Updated September 2026
Dropbox is valued for its ease of use, intuitive interface, and reliable file storage and sharing across devices and remote teams. Users consistently praise its straightforward setup, secure cloud storage, and quick file syncing. However, reviewers note that the field has expanded with competing options like OneDrive and Google Drive, and some consider Dropbox pricing relatively high for the features offered.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Dropbox
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What reviewers mention most

Anonymous User Verified Review
Posted on Mar 24, 2023

“Dropbox Business, is definitely a secure storage facility in the cloud, that provides real-time access and upload but it isn’t cheap!”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations4.0
I’ve used Dropbox since it first started and I am very happy with the service provided to me. It has never let me down. This solution helps me stay extremely organized the way it should be. I recommend it to all businesses. With this tool, I am able to store thousands of files and also share them securely. I love the functionality, and quick syncing of files between devices.
Angela Heid, Office & Purchasing Manager at Think Tank NTGVerified Review
Posted on Jul 2, 2021

“Works well”

Overall rating5.0

This works well for file sharing between people and computers. I use this for business, volunteer work, and personal files. It works well to back up your photos from your phone - which is a great way to get them on the computer if you need to do something with them. It also works well for sharing files with co-workers who are working remotely and can't as easily access the company's network. I also like the fact I can easily share certain files between computers.

Heather NeisenVerified Review
Posted on Jul 2, 2021

“Great tool for nearly all applications”

Overall rating4.0
Used for years for business document storage. Easy to use across our remote working team and easy to install as a drive on your computer. Protects and stores data.
Kelsie HamiltonVerified Review
Posted on Jun 28, 2021

“Less Chance for Team Collaboration- But Delivers on Promises!”

Overall rating4.0
We have been using Dropbox Business for the past 7 or so years. We made this decision, as we wanted to go towards cloud-based file sharing, and Dropbox Business was one of the best options at the time. Since then, the field has really expanded with OneDrive, GoogleDrive and more; however, we've stuck with Dropbox because we find it really easy to use, the interface is pleasing, and it does what we need it to do: safely store all our organizational documents for ease of access.

It has some cool "extra" features, like HelloSign, which allows you to send over documents for signature. We don't have to use that a lot, but when we do it, it's really nice. It has Paper, which is supposed to be a more collaborative platform; however, the last time I used it, it was much more complicated and not as user friendly as say, Google Docs. Our team currently uses all Google products when it comes to collaborating on Slides, documents, spreadsheets, etc.

We will continue to use Dropbox Business because it meets all of our needs and comes at a decent price for all of us.

Capabilities

Dropbox features

The full feature set, grouped by module.

Remote Work Software

  • Collaboration
  • File Sharing
  • Live Chat
  • Project Management
  • Remote Access
  • Security

Document Management Software

  • Collaboration Tools
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Document Sharing
  • Document Storage
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Version Control

File Sharing Software

  • Access Controls/Permissions
  • Audit Trail
  • Cloud Storage
  • Collaboration
  • Document Management
  • File Synchronization
  • Security & Compliance
  • Version Control

Document Control Software

  • Archiving & Retention
  • Collaboration Tools
  • Contract Management
  • Document Assembly
  • Document Capture
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Version Control

Time Tracking Software

  • Employee Database
  • Offline Time Tracking
  • Reports & Analysis
  • Timesheet Management

Portal Software

  • Access Control
  • Document Management
  • File Sharing
  • Records Management
  • Reports & Analytics

Plans

Dropbox pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$9.99 / month

Works with

Integrations

Dropbox connects with the tools your team already uses.

Media

Screenshots & video

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