DocuWare

Germany HQFounded 1988

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

MediumLarge

Overview

About DocuWare

DocuWare is a cloud-based document management system (DMS) that helps businesses of all sizes automate their document workflows and go digital. It offers many features, including document capture, indexing, storage, retrieval, collaboration, and security. DocuWare's latest software release includes several new features, such as AI-powered document classification and indexing, a mobile app, and integration with Microsoft Teams. These new features make DocuWare even more powerful and versatile document management software.

At a glance

Software information

Industries served, licensing and the support DocuWare provides.

Industries

  • Accounting
  • Education-management
  • Financial-services
  • Hospital-health-care
  • Nonprofit-organization-management
  • Retail

Licensing

  • Proprietary
  • Quote Based

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • On-Site Training
Languages (2)
EnglishGerman

Review analytics

What customers report

4.6
Based on 5 verified reviews
Ease of use5.0
Features & functionality4.8
Customer support4.4
Value for money4.0
Integrations4.2

What users like the most

  • This tool can be accessed from anywhere, on any device.
  • It has a user-friendly and easily navigate interface.
  • It maintains an audit trail of all document activity.

What users like the least

  • This tool requires much time and resources to implement.

What users say

Review Analytics of DocuWare

Every review is verified through Goodfirms before it's published.

4.65 Verified Reviews
Ease of use5.0
Features & functionality4.8
Customer support4.4
Value for money4.0
Integrations4.2
Review Summary
Summarized from 5 verified reviews · Updated September 2026
DocuWare is praised for its ease of use and ability to manage documents efficiently, with users reporting quick employee training and intuitive navigation. The platform offers strong cloud support, remote collaboration capabilities, and automatic version control that keeps documents current across teams. Users value document security, storage capacity, and workflow automation features. Some note that certain features require separate downloads and document sharing functionality could be improved.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of DocuWare
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What reviewers mention most

Anonymous User Verified Review
Posted on Mar 23, 2023

“Basically a document management software, but way more workflow automation software that is a compelling option for businesses with remote workforce”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
It's very helpful for me as it provides proper analytics and reporting capabilities that are a real need for my business, and this way it helped me to understand how my document processes are performing and identify an area for improvement. This tool provides us with tools for capturing and digitizing paper documents, such as scanners and OCR software. with the help of this tool, we are able to keep track of document changes and revert to previous versions if needed. And also, we can create a custom workflow and forms.
Maria A. McDowell, Founder at EasySearchPeopleVerified Review
Posted on Nov 16, 2022

“DocuWare is simple to use, and will keep your documents easier to manage and safe”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money3.0
Integrations4.0

At EasySeachPeople we use DocuWare. DocuWare offers a fully integrated solution. It helps my business grow, and prevents document loss which can be costly! With DocuWare, I can upload, store, and manage my business documents with ease. This innovative technology is a valuable asset to my team, and it is easy to integrate, even for complex business operations. Whether I have a small team or a major corporation, DocuWare will help me keep my documents safe and secure. DocuWare has been my company's go-to document management software for two years now. The software is able to easily manage all of our customer documents, and it's so easy to use! I am able to train my employees to use the software within an hour. The documents are accessible anywhere and at any time, and are always up to date with the latest changes. For example, when I upload a new version of our privacy policy, it automatically replaces the old version that was already stored. I have been very pleased with this product.

Frederic P. Lebeuf, Owner/Founder at Bombing ScienceVerified Review
Posted on Jul 4, 2022

“DocuWare is simple to use and will keep your documents easier to manage and safe”

Overall rating4.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money3.0
Integrations4.0

We Bombing Science use DocuWare. It has been my company's go-to document management software for two years. I can train my employees to use the software within an hour. The documents are accessible anywhere and at any time and are always up to date with the latest changes. For example, when I upload a new version of our privacy policy, it automatically replaces the old version that was already stored. I have been very pleased with this product. The software can easily manage all of our customer documents and is so easy to use! It's easy to use and allows you to create and print new forms, letters, and documents. It's also great for collaborating with others in the office, as it's easy to send forms to co-workers for edits or signatures. However, one downside is that this software does not allow you to customize forms to meet your particular needs.

Kimberly Silva, CEO at FindPeopleFirstVerified Review
Posted on Jul 1, 2022

“It has offered us excellent cloud support and helps us to collaborate with documents in remote mode efficiently”

Overall rating4.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations4.0

We FindPeopleFirst use DocuWare. It has served our document management needs for the past three years and offered us enough storage space with excellent cloud support. DocuWare facilitates us to work paperless and connect with our remote employees using this document management software. It helps us to collaborate with documents in remote mode efficiently. All the changes are made in the document directly using this tool without any uploads or download activities. It provides a virtual interface to edit documents and analyze the data in it flawlessly. The major setback of this app is accessing extra features. We must contact customer support for assistance. In the initial stage of software adaptation, the employees take some time to get comfortable with it. This app requires a paid subscription to work optimally. We access this software daily to carry out our business activities.

Devon Wayne, Owner at ASAP Cash OfferVerified Review
Posted on Jul 1, 2022

“The best and easy to use tool for electronic document management”

Overall rating5.0
Ease of use5.0
Features & functionality4.0
Customer support5.0
Value for money5.0
Integrations4.0

Our business ASAP Cash Offer uses DocuWare to manage the documents. It offers a set of core features, is easy to use, has regular updates, and is worth the reasonable charge. Some features require separate downloads, and the sharing feature could be better. The regularity of use depends on our clients but on average, almost every couple of days.

Capabilities

DocuWare features

The full feature set, grouped by module.

Document Management Software

  • Collaboration Tools
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Document Sharing
  • Document Storage
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control

Content Management Software

  • Content Publishing
  • Customizable Templates
  • Document Management
  • Media Management
  • Multilingual
  • Scheduling
  • SEO Management

Plans

DocuWare pricing

Price Type
Year
Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video

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