Overview

About DiamanteDesk

DiamanteDesk is FREE Open Source easy-to-use help-desk solution. This customer service software allows easy customizations to meet unique business needs. It’s based on modern technology stack (PHP 5, Symfony2, Oro Platform, Bootstrap) that provides high reliability, flexibility, scalability and extensibility. Our support ticketing system helps to bring quality of your customer care to the new level.

At a glance

Software information

Industries served, licensing and the support DiamanteDesk provides.

Licensing

Free
Free version

Support

Phone
Email

Training

Help Guides
On-Site Training

Knowledge Base

Help Guides
On-Site Training

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Capabilities

DiamanteDesk features

The full feature set, grouped by module.

Help Desk Software

Analytics & Reporting
Customization
Dashboards
Email Integration
Escalation
Interaction Tracking
Multi-Channel
SLA
Ticketing Management

Customer Service Software

Help Desk
Self-Service Portal
Social Media Integration

Plans

DiamanteDesk pricing

Free Version

Yes

Payment Frequency

Free

Vendor pricing page

Media

Screenshots & video

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