DGlide Service Operations Platform
Overview
About DGlide Service Operations Platform
DGlide Service Operations Platform is built for mid-sized companies managing field teams and service delivery across complex operations.
Most organizations today run on a fragmented stack such as spreadsheets, WhatsApp, CRM tools, and ticketing systems that do not integrate well. This leads to poor visibility, missed SLAs, and constant firefighting.
DGlide replaces this with a single configurable platform that brings together field service management, ticketing, workflow automation, and IT service operations.
With DGlide, teams can:
Manage field operations and service requests in one system
Track SLAs and performance in real time
Automate workflows without heavy IT dependency
Provide full visibility across operations, tickets, and field teams
Deploy faster without long implementation cycles
Designed for operations and IT leaders, DGlide focuses on usability for non-technical teams while maintaining flexibility for customization and scale.
Whether you are expanding operations, str
At a glance
Software information
Industries served, licensing and the support DGlide Service Operations Platform provides.
Industries
- Facilities-services
- Information-technology-services
- Logistics-supply-chain
- Mechanical-or-industrial-engineering
Licensing
- Proprietary
- Quote Based
- Free version
Support
- 24x7 Support
Capabilities
DGlide Service Operations Platform features
The full feature set, grouped by module.
CRM Software
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- Mobile Access
- Reporting
- Security
- Workflow Automation
Workflow Management Software
- Access Controls
- Business Process Automation
- Custom Dashboard
- Forms Management
- Graphical Workflow Editor
- Notifications & Reminders
- Reporting & Analytics
- Task Management
- Workflow Configuration
Help Desk Software
- Analytics & Reporting
- Alerts
- Customization
- Dashboards
- Email Integration
- Escalation
- Interaction Tracking
- SLA
- Ticketing Management
Business Process Management Software
- Access Controls/Permissions
- Alerts/Notifications
- Business Rules Management
- Collaboration
- Data Management
- Lifecycle Management
- Process Automation
- Process Modelling
- Process Monitoring
- Reporting & Analysis
- Workflow Management
Field Service Management Software
- Dispatch Management
- Job Scheduling
- Mobile Access
- Reports
- Service History Tracking
- Work Order Management
- Workforce Tracking
Plans
DGlide Service Operations Platform pricing
Media
Screenshots & video
