Deskero

Deployment

WindowsMacAndroidiPhone/iPadWeb-based

Best for

SmallMediumLarge

Overview

About Deskero

Deskero is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels (emails, chats, websites, social networks) into a single database and put some order into the chaos of modern customer care. Our aim is to create a new kind of relationship with customers, engaging them in an innovative and personal way, also through smart and simple use of social networks and chat. Our aim is to create a new kind of relationship with customers, engaging them in an innovative and personal way, also through smart and simple use of social networks and chat.

At a glance

Software information

Industries served, licensing and the support Deskero provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free trial

Support

  • Email
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0

What users like the most

  • Very helpful and fully-featured tool.
  • User-friendly and much easier than other similar solutions.
  • Updates are quick and light.

What users like the least

  • Please add some more tools for admin access.

What users say

Review Analytics of Deskero

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
Very helpful and fully-featured tool.User-friendly and much easier than other similar solutions.Updates are quick and light.
Detailed Reviews of Deskero
Sort ByWrite a Review
Cyril HarrisVerified Review
Posted on Jan 17, 2023

“Deskero is a simple helpdesk and support ticket system designed for businesses of all sizes to take care of customer service.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
Wonderful!! It's been a great solution for our team. We are using it for solving all IT-related issues. It allows us to easily import or export data. With the use of this solution service desk and service ticket management are in your hand. It keeps an accurate record of my time and projects.

Capabilities

Deskero features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management

Plans

Deskero pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Free Trial
0 Days
Standard$9 / month

Media

Screenshots & video

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