Overview

About Desk360

Desk360 is a cloud-based help desk software with a complete support with 360-degree customer view. You can manage all of your customer messages coming from 12 different channels on a single page. With the additional features like platform integrations, quick answers, auto-reply responses, SLA, full support history and so on, you can resolve all customer issues faster than ever. High efficiency, detailed reporting and always at the best prices! Discover Desk360 by starting a free trial today.

At a glance

Software information

Industries served, licensing and the support Desk360 provides.

Licensing

Monthly Payment
Annual Subscription
Quote Based
Free
Free version

Support

Business Hours

Training

Help Guides
Video Guides

Knowledge Base

Help Guides
Video Guides

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Capabilities

Desk360 features

The full feature set, grouped by module.

Customer Service Software

Alerts/Notifications
Feedback Management
Live Chat
Response Template
Response Templates
Self-Service Portal
Social Media Integration

Customer Experience Software

Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Data Collection
Operations Management
Survey/Poll Management
Text Analysis

Plans

Desk360 pricing

Free Version

Yes

Payment Frequency

Monthly Payment, Annual Subscription, Quote Based, Free

Vendor pricing page

Media

Screenshots & video

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