Overview

About CyCX Connect

Since 1995, CyTrack has been working with businesses across the globe to improve services, increase productivity and save costs through effective interaction and communication technology. Our tailored solutions and agile approach to product development has positioned us at the cutting edge of omni-channel customer experience and contact centre solutions.

At a glance

Software information

Industries served, licensing and the support CyCX Connect provides.

Licensing

Quote Based

Support

Phone
Email
Online (Ticket)

Training

Help Guides
Video Guides
Blogs

Knowledge Base

Help Guides
Video Guides
Blogs

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Capabilities

CyCX Connect features

The full feature set, grouped by module.

Call Center Software

Call Logging
Call Recording
Call Scripting
Campaign Management
Conference Calling
Escalation Management
Interactive Voice Response
Manual Dialer
Predictive Dialer
Queue Management
Voicemail

Plans

CyCX Connect pricing

Free Version

Payment Frequency

Quote Based

Vendor pricing page

Media

Screenshots & video

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