CXOMNI

cxomni was founded as a start-up in Munich, Germany, in 2014 and quickly developed into a thought leader for Customer Journey Management. With cxomni, customer-centric organizations can collaboratively identify relevant customer insights by using AI, visualize them in the context of the customer journey, and orchestrate the corresponding needs and requirements for the responsible stakeholders.
cxomni's comprehensive SaaS tool suite enables companies to design, map and manage customer journeys so that products and services can be developed and optimized according to CX and UX.

Based on a company-specific Journey Management Framework, acceptance throughout the organization is guaranteed. Knowledge transfer via generative AI (language-independent) saves costs and ensures that the CX knowledge base is always up-to-date.