CustomerWise

Deployment

WindowsAndroidWeb-based

Best for

SmallMediumLarge

Overview

About CustomerWise

CustomerWise is a comprehensive customer support and business process management solution that is ideal for the unique requirements of B2B technology companies. By integrating support and service ticket management, customer self-service, license and contract management, and a product knowledgebase, CustomerWise empowers you to focus on customer service throughout the entire customer lifecyCle. With powerful process management and automation rules, CustomerWise allows you to visualize and implement other processes that can include change management, problem management, development and QA.

At a glance

Software information

Industries served, licensing and the support CustomerWise provides.

Licensing

  • Monthly Payment
  • Free trial

Support

  • Phone
  • Email

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers
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Capabilities

CustomerWise features

The full feature set, grouped by module.

Customer Service Software

  • Alerts/Notifications
  • Appointment Management
  • Knowledge Base
  • Live Chat
  • Self-Service Portal
  • Social Media Integration

Plans

CustomerWise pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment
Free Trial
30 Days
Standard$20 / month

Media

Screenshots & video

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