ConnectWise Manage

United States HQFounded 1982

Deployment

Web-basediPhone/iPadAndroidWindowsLinux

Best for

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Overview

About ConnectWise Manage

ConnectWise Manage is a PSA Tool Designed To Run Your As-a-Service Business. It creates a single flow of information from start to finish, keeping all team members in the loop. Improve customer satisfaction by creating accountability for your team and supplying a better solution for customers to communicate with them. Gain control of your teams by implementing best practice processes within the system so you can spend less time managing employees, and more time focusing on your business.

Ensure billing is correct and create a more efficient finance team, which will lead to higher margins.

At a glance

Software information

Industries served, licensing and the support ConnectWise Manage provides.

Industries

  • Construction
  • Human-resources

Licensing

  • Proprietary
  • Quote Based

Support

  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

3.0
Based on 1 verified review

What users say

Review Analytics of ConnectWise Manage

Every review is verified through Goodfirms before it's published.

3.01 Verified Review
Detailed Reviews of ConnectWise Manage
Sort ByWrite a Review
Gary Boyle, Owner at ANiMODUSVerified Review
Posted on Nov 6, 2019

“Its not great for projects and CRM”

Overall rating3.0

Pros: It's integrated into our ticketing and billing platform. Part of our PSA

Cons: The CRM features are pretty weak. It doesn't really track anything that great. Super hard to use for projects.

Capabilities

ConnectWise Manage features

The full feature set, grouped by module.

Project Management Software

  • Collaboration
  • Dashboard
  • Expense Tracking
  • Project Tracking
  • Reporting and Forecasting
  • Task Management
  • Workflow Management

Billing and Invoicing Software

  • Billing Portal
  • Contingency Billing
  • Customizable Invoices
  • Hourly Billing
  • Online Invoicing
  • Online Payments
  • Project Billing

Reporting Software

  • Automated Reports
  • Customizable Dashboard
  • Drag & Drop
  • Financial Reports
  • Marketing Reports
  • Report Export
  • Sales Reports
  • Visual Analysis

Business Process Management Software

  • Alerts/Notifications
  • Collaboration
  • Process Monitoring
  • Project Management
  • Reporting & Analysis
  • Workflow Management

Time Tracking Software

  • Alerts/Notifications
  • Billable Hours
  • Multiple Billing Rates
  • Reports & Analysis
  • Timesheet Management

Procurement Software

  • Budget Management
  • Invoice Processing

Remote Monitoring & Management Software

  • Backup & Recovery
  • For MSPs
  • Mobile Access
  • Real-Time Alerts
  • Web Protection

MSP Software

  • Billing & Invoicing
  • Dashboard
  • Issue Management
  • Live Chat
  • Project Management
  • Scheduling

Plans

ConnectWise Manage pricing

Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video

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