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ConnectWise Control

5.0 (3 Reviews)|Write a Review|Unclaimed profile
United States HQFounded 2008

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

SmallMediumLargeFreelancer

Overview

About ConnectWise Control

ConnectWise Control is a Fast, flexible, and secure Remote Desktop and mobile support solution. It is a cloud-based solution that offers a variety of features that make it easy to connect to remote devices, view and control them, and troubleshoot problems. One unique feature of ConnectWise Control is its integration with ConnectWise Manage. This integration allows businesses to connect remote support sessions seamlessly with their ticketing system, CRM, and other business applications.

This can help businesses to improve their overall efficiency and productivity.

At a glance

Software information

Industries served, licensing and the support ConnectWise Control provides.

Industries

  • Computer-software
  • Human-resources
  • Professional-training

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinar
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

5.0
Based on 3 verified reviews
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0

What users like the most

  • It is so fast and secure.
  • Super useful and neat software.
  • Easy and fast set up process.

What users like the least

  • It is not that much affordable for everyone.

What users say

Review Analytics of ConnectWise Control

Every review is verified through Goodfirms before it's published.

5.03 Verified Reviews
Ease of use (1 review)5.0
Features & functionality (1 review)5.0
Customer support (1 review)4.0
Value for money (1 review)5.0
Integrations (1 review)4.0
Review Summary
Summarized from 3 verified reviews · Updated September 2026
ConnectWise Control is a remote desktop solution praised for reliability and ease of use, with users reporting consistent, problem-free daily operation over extended periods. The platform's intuitive interface, cross-platform support, and mobile device access capabilities are frequently highlighted as strengths. Integration with other software is noted as seamless, and the tool is described as offering professional-grade remote control and support functionality.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of ConnectWise Control
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What reviewers mention most

Marlon StokesVerified Review
Posted on Jan 10, 2023

“ConnectWise Control is a self-hosted remote desktop that allows you to instantly connect to and remotely control devices for fast access & support.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Just a phenomenal tool. I have been waiting for such a system for a long time. It is very appreciated that it integrates easily with other software. This tool gives relevant professional capabilities. Its remote device control, cross-platform, and mobile device access features attracted me a lot.
Matt WinyardVerified Review
Posted on Jul 24, 2020

“Great Product”

Overall rating5.0
Used daily with no issues. Been a customer for years now and can only say the service is amazing. Using more and more with the current pandemic situation. It's a perfect product!
Matt Winyard, Computer Aided Design Engineer at Winyard Engineering LtdVerified Review
Posted on Apr 14, 2020

“Great product”

Overall rating5.0

Used all the time. Efficient and always works really well. Very easy to use and very intuitive. Highly recommended.

Capabilities

ConnectWise Control features

The full feature set, grouped by module.

Remote Desktop Software

  • Audio/Video Calls
  • Audit & Compliance
  • File Sharing
  • Real Time Chat
  • Remote Access
  • Screen Sharing
  • Session Recording

Remote Support Software

  • Audio/Video Calls
  • Data Sharing
  • Real-Time Chat
  • Remote Access/Control
  • Screen Sharing
  • Session Recording

Remote Work Software

  • Audio/Video Calls
  • File Sharing
  • Meeting Management
  • Remote Access
  • Security

Help Desk Software

  • Alerts
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • SLA

Plans

ConnectWise Control pricing

Price Type
Year
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
14 Days
Vendor pricing page
Standard$29 / year

Media

Screenshots & video

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