Overview

About Commpeak

Distribution of leads, tickets, or inquiries among agents and teams. Custom assignment criteria: language, skills, experience, customers history, etc. Enhanced lead management with CRM integration. Real-time statistics on an intelligible dashboard. Routing principles are flexible, so it is possible to set up new ones or adjust the existing algorithms. Routine processes run automatically in accordance with your business objectives.

At a glance

Software information

Industries served, licensing and the support Commpeak provides.

Industries

Marketing-advertising
Telecommunications

Licensing

Proprietary
Monthly Payment
Quote Based

Support

Live Chat
Phone
24x7 Support

Training

Help Guides
Blogs

Knowledge Base

Help Guides
Video
Blog

Languages (1)

English

No reviews submitted yet.

Be the first one to review

Capabilities

Commpeak features

The full feature set, grouped by module.

Speech Recognition Software

Audio Capture
Automatic Transcription
Customizable Macros
Multi-Language
Speech-to-Text Analysis
Voice Recognition

Predictive Dialer Software

Call Monitoring
Call Recording
Call Scheduling
Call Transfer
Lead Management
List Management
Scripts & Surveys

Call Center Software

Call Logging
Call Recording
Campaign Management
Conference Calling
Manual Dialer
Predictive Dialer
Queue Management
Voicemail

Plans

Commpeak pricing

Price Type

Month

Free Version

Payment Frequency

Monthly Payment, Quote Based

Preferred Currency

USD ($)

Vendor pricing page

Media

Screenshots & video

This profile is not fully claimed

Do you own or represent Commpeak? Verify your business email to claim and manage this Goodfirms profile.

Request claim