CommentAssist

Write a Review|Claimed profile
United Kingdom HQFounded 2025

Deployment

Web-based

Overview

About CommentAssist

CommentAssist watches your Google Business Profile and, the moment a new review lands, drafts a reply that sounds like you, then holds it for one-tap approval from your phone before anything goes public. It is built for local businesses (dentists, clinics, restaurants, home services) that cannot watch their reviews all day but cannot afford to leave the negative ones unanswered. In our own audit of 672 US dental practices across six metros, 76.8% had at least one unanswered negative Google review, and 52.8% of all negative reviews got no owner reply at all.

CommentAssist closes that gap without a dedicated reputation team: you keep the voice and the final say, the software just removes the blank page and the delay.

At a glance

Software information

Industries served, licensing and the support CommentAssist provides.

Industries

  • Hospital-health-care
  • Restaurants

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription

Support

  • Email
  • Support daysMondayTuesdayWednesdayThursdayFridaySupport time09:00 to 18:00 (GMT)

Training

  • Documentation
Languages (1)
English
No reviews submitted yet.
Be the first one to review

Capabilities

CommentAssist features

The full feature set, grouped by module.

Reputation Management

  • Response Management
  • Review Alerts
  • Review Monitoring

Plans

CommentAssist pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Three plans, priced per location, billed monthly or annually (annual saves 20%). Solo $79/mo: 1 location, 50 drafted replies. Growth $169/mo: up to 3 locations, 250 replies, analytics, priority support. Multi $329/mo: up to 8 locations, 750 replies. All plans include owner approval before any reply posts, tone-matched drafting and Google Business Profile integration. No free trial by design - you can see it work on your own reviews free first, backed by a 30-day money-back guarantee.

Works with

Integrations

CommentAssist connects with the tools your team already uses.

Google Business Profile

Media

Screenshots & video